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Greater Manchester Business Week – November 23, 2017

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GREATER MANCHESTER
BUSINESS WEEK
�(where sold)
R
G R E AT E
MANCH
gmbw.co.uk
THURSDAY, NOVEMBER 23, 2017
ESTER
Budget 2017
How the Chancellor walked
an economic tightrope
GREATER MANCHESTER BUSINESS WEEK 3
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER
BUSINESS WEEK
CONTENTS
4 NEWS
6 OPINION: Steve Gillingham, Director for the North
at Mace
8 FEATURE: Conference for businesses who want to
focus more on technology
10
10 FEATURE: More shops are coming into
Manchester city centre
12 FEATURE: Transport for the North - will it
kickstart the region?s economy?
15 FEATURE: The reaction to the Budget
18 FEATURE: Calls to preserve the last remaining
historic mills
20 FEATURE: Interview with gymnast Beth Tweddle
about her life after sport
22 DIGITAL, MEDIA AND CREATIVE: Who has won
in Tech North?s Northern Stars awards
25 A COFFEE WITH: James Doggart, CEO of
Manchester tech company CTS
26 ENTERPRISE: Interview with the boss of Kids
Funtime Beds
28 OUT OF OFFICE: A weekend break in your very
own castle
30 PROFESSIONALS: Record year for Shoosmiths
32 COMMERCIAL PROPERTY: There may be more
warehouses due to the boom in same-day delivery
34 FEATURE: The latest success for Select Transport
37 TECHNOLOGY: How offices spaces are moving
into the digital world
38 AGENDA: What is happening in the world of
business in the week ahead
12
CONTACT US
Do you have a story
for Business Week?
Shelina Begum
Chief Business
Reporter
0161 211 2256
shelina.begum@
trinitymirror.com
Lucy Roue
Business Reporter
0161 211 2548
lucy.roue@
trinitymirror.com
For Agenda
listings email:
eventsdiary@
men-news.co.uk
Want to advertise?
Paula Mallinder
Head of Business ?
Commercial
0161 279 4071
paula.mallinder@
trinitymirror.com
Want to subscribe to
Business Week?
Visit menmedia.co.uk/business, where
you can also sign up for our free daily
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Join the M.E.N. Media Business group
on LinkedIn and Follow us on Twitter
@GMBusinessWeek
Published by M.E.N. Media, Mitchell Henry House, Hollinwood Avenue, Chadderton OL9 8EF
28
Corrections and
Complaints
If we have published anything that
is factually inaccurate, please
contact the editor on 0161 211 2256,
at businessdesk@men-news.co.uk,
or at Mitchell Henry House,
Hollinwood Avenue, Oldham OL9
8EF and, once verified, we will
correct it as soon as possible.
Greater Manchester Business Week
is published by M.E.N. Media, a
subsidiary company of Trinity
Mirror PLC, which is a member of
IPSO, the Independent Press
Standards Organisation. We
adhere to the Editors? Code Of
Practice as enforced by IPSO,
which is contactable for advice at
IPSO, Gate House, 1 Farringdon
Street, London EC4M 7LG. Website:
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Email: advice@ipso.co.uk
If you have a complaint concerning a
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ROB IRVINE
Editor-in-chief, M.E.N.
Media: 0161 832 7200
4 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
NEWS REVIEW
GREATER MANCHESTER
BUSINESS WEEK
�(where sold)
gmbw.co.uk
THURSDAY, NOVEMBER 23, 2017
R
ER
TER
ST
STE
CH EST
M CHE
ER MAN
ATER
REAT
GRE
Budget 2017
How the Chancellor walked
an economic tightrope
The ?make or break? budget for
Chancellor Philip Hammond
garnered favourable response from
the Greater Manchester business
community this week.
Mr Hammond insisted it was ?a
forward looking Budget to embrace
change, meet our challenges head
on and seize the opportunities for
Britain?.
During his hour-long speech he
promised a �7bn Transforming
Cities Fund to support the
Northern Powerhouse, no
reduction on the VAT threshold for
businesses and an investment of
�0m in a range of technological
initiatives, ranging from artificial
intelligence to 5G and full fibre
broadband.
Our lead feature sets out the
main points to come out of the
Autumn Budget, including what it
means for Greater Manchester.
Elsewhere, we take stock of the
key ingredients needed to keep the
Northern Powerhouse rolling with
opinion from Steve Gillingham at
Mace.
There was good news for future
transport decisions locally as
Transport for the North was given
extra powers to be consulted on
roads, rail and smart ticketing.
And we also take a look at the
past with a feature on the
continued demolition of the
region?s mills, one of the symbols of
our industrial heritage.
Lucy Roue, Acting Business Editor
Town centres are
up for a challenge
A string of ?left behind? town centres
across Greater Manchester could be
given a new lease of life under plans by
Andy Burnham.
Greater Manchester?s mayor has
asked all boroughs to pick one centre
that needs kick-starting with a wave of
new housing development, businesses
and cultural attractions.
Council bosses across the region
have already identified a number of
possible contenders, including
Stalybridge, Stretford, Swinton,
Prestwich , Radcliffe and Farnworth, it
is understood.
The mayor?s regeneration team will
bring together landowners, developers,
housing providers, community groups
and other key local organisations
together in order to help councils
promote and rejuvenate the chosen
areas.
Mr Burnham - whose mayoral
campaign included a pledge to
?revitalise Greater Manchester?s proud
towns? - said the move would
particularly focus on delivering
much-needed housing for the region.
He said: ?This new initiative is all
about regenerating town centres across
Greater Manchester which have felt left
behind. The time has come to breathe
new life into our proud towns and
move away from developer-led,
green-field first approach of the past.
?We need to build a new future for
those towns through higher density
mixed and affordable housing, with
local retail and leisure facilities and
supported by transport and digital
connectivity.?
The ?town centre challenge? plan ties
in with Mr Burnham?s re-write of the
controversial Greater Manchester
spatial framework, which had
identified extensive green belt
development before his election in
May. That is now being ?radically?
redrawn, but he indicated green belt
Greater Manchester?s mayor
Andy Burnham
development will still be needed stressing there would still be ?difficult
planning decisions ahead?.
Councils are now being asked to
identify their chosen town centres by
the end of December, including ideas
for new cultural and events venues,
?innovative? housing and shopping
districts.
Chinese tourists
boost takings
Tills will be ringing across the north
west with more than 22,000 Far East
visitors due to jet in on direct flights
from both Beijing and Hong Kong
during December.
Retailers say they are bracing
themselves for their highest sales
volumes from Chinese tourists, who
are also attracted to the north by high
profile Premier League fixtures and the
Christmas Markets.
And in preparation, stores have been
training staff in Mandarin and creating
special sales promotions.
From 1st December Cathay Pacific
will be increase its direct service to
Hong Kong to a daily flight.
During the winter months Hainan
Airlines operate a three-a-week service
direct to Beijing, which goes daily
during the summer months.
The anticipated boost comes after a
pioneering report revealed that the Far
East connections are delivering a
significant economic reward, or ?China
Dividend?, to the Northern Powerhouse.
Andrew Cowan, CEO of Manchester
Airport, said: ?The new Beijing route
from Manchester is the perfect
demonstration of how direct long-haul
flights bring significant benefits to the
whole of the North by connecting it
directly to the world economy.
?The China Dividend report revealed
that the new route has delivered a huge
boost to the visitor economy in the
North.?
Having an expert lawyer on side
0161 475 7676
www.sasdaniels.co.uk
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 5
For your daily dose of business news as it happens, see the Manchester
Evening News in print and online at www.menbusiness.co.uk
Hiring Hub raises
�4m to grow
Assura reveals
half year growth
Hiring Hub has raised a �4m round of
investment led by Maven Capital
Partners, on behalf of the Northern
Powerhouse Investment Fund.
Hiring Hub is an online marketplace
that helps companies find and work
with trusted recruitment agencies.
The investment will enable the
compnay, which is based in
Manchester?s Northern Quarter, to
further develop its proprietary
platform, invest in marketing activity to
fuel growth, and strengthen its
leadership team with an illustrious
line-up of proven specialists.
Simon Swan, CEO at Hiring Hub,
said: ?Recruitment was the original
people business, yet nowadays it feels
increasingly impersonal and
commoditised, which has led to
recruitment agencies being viewed as a
necessary evil rather than professional
advisors that deliver a valuable service.
?At Hiring Hub, we?re using
technology to enable better
relationships between employers and
agencies, and address many of the
industry?s core issues.?
Assura, the healthcare property
investor and developer, has revealed
continued growth as it revealed half
year results.
The Warrington-based company said
profit before tax for the year to the end
of September, increased by 76% to
�.4m, up on �.7m in 2016.
Its rent roll improved 11.7% to
�.14m, while it also achieved a 16%
increase in investment property to
�6bn.
Jonathan Murphy, CEO, said: ?Our
unique business model and strong,
diversified funding structure has
allowed us to accelerate investment,
grow our property portfolio and deliver
a strong financial performance with
growth in profit before tax, EPRA NAV
and dividends.
?Primary care remains at the heart of
the NHS agenda and this, together with
our acquisitions and development
pipeline, means Assura is well placed
to continue improving and providing
the primary health care estate of the
future.?
Norcros hails
?resilience?
Shower and tile manufacturer Norcros
has hailed a ?resilient? first half as
pre-tax profits climbed six per cent.
The business supplies branded
showers, taps, bathroom accessories,
tiles and adhesives from its head office
in Wilmslow.
In the six months to September 30,
profit before tax rose to �.5m, up
from �.5m a year ago. Revenues grew
7.2% to �5m, up from �8.8m.
It said net debt had also reduced by
�4m since March, as it forges ahead
with its proposed acquisition of Merlyn
Industries Limited. Norcros? underlying
operating profit jumped to �.7m.
Chairman Martin Towers said: ?I am
pleased to report a resilient
performance for the six months ended
30 September 2017 which
demonstrates the strength of our
market positions.?
Manchester Arena has seen one of
the busiest periods in its history
since reopening, venue bosses say.
The event space has made a
?rightful return? to the top of the live
music scene, six months after the
devastating attack on May 22.
Despite the atrocity, the Arena
says it has recorded one of its
strongest ever sales in the last
quarter - as music fans and artists
refused to give in to terror.
General manager James Allen said
the strength of ticket sales is helped
by a ?renewed confidence and
reassurance amongst fans? about
ramped up security.
?This is one of the strongest last
quarters Manchester Arena has ever
seen in the venue?s 22 year history.?
City centre spokesman Cllr Pat
Karney added: ?Congratulations
from everyone in Manchester and
beyond for their incredible hard
work in making it again one of the
top venues in the UK.?
Global media
summit to hit city
The world?s leading figures in children?s
digital and media content are to speak
at a summit in Manchester next month.
The vision of the Children?s Global
and experience among members.
Media summit is to redesign the future
The inaugural meeting of the group
of media for young people.
was held in Paris in 1998, meaning it
Delegates from across the world will
has almost 20 years? experience under
Transport for Greater Manchester?s
visit Manchester to hear from
its belt.
chief executive has been appointed the
He said: ?I am delighted to have been representatives of major digital media
new President of a European transport named as President of this prestigious
and content providers, including the
group.
BBC, Netflix, Disney, TalkTalk and Sky,
organisation, which carries within it a
Dr Jon Lamonte replaces Wolfgang
YouTube. It takes place at Manchester
phenomenal amount of expertise and
Schroll to head up the European
Central from December 5 to 7.
experience in the transport sector.
Metropolitan Transport Authorities.
BBC Director-General Tony Hall will
?This has been demonstrated during
The appointment was confirmed
our latest meeting here in Manchester, deliver the opening address as the
during the latest EMTA conference,
summit prepares to tackle five overas we explored challenging themes
which was held over a three-day period such as integrating transport with other arching themes: education,
in Manchester.
empowerment, entertainment,
public agendas, such as health and
A non-profit association, the group
innovation and freedom.
education.
brings together 26 metropolitan
Alice Webb, Director of BBC
?I am confident that, by leading this
transport authorities from across the
Children?s said: ?The BBC is delighted
body of extensive knowledge, TfGM
continent, to enable the exchange of
to be the lead content provider for the
will continue to benefit in terms of
best practice, information, research
Summit.
solving future mobility challenges.?
European role for
transport chief
can help you achieve your goals.
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6 GREATER MANCHESTER BUSINESS WEEK
OPINION
THURSDAY, NOVEMBER 23, 2017
Want to join the debate? Have your say online by joining the M.E.N. Media Business Group on LinkedIn, or
follow GMBusinessweek on Twitter. Email shelina.begum@men-news.co.uk with submissions for Viewpoint
The four key
factors that
will kick
start us as a
Powerhouse
There are four ?ingredients? to make the
Northern Powerhouse a reality says Steve
Gillingham, Director for the North at Mace
W
hen George
Osborne set out
his plan to
create a
Northern
Powerhouse
back in 2014, the
former Chancellor identified four
?ingredients that would transform the
Northern economy: transport,
devolution, innovation and culture?.
Some progress has now been made
on all of these fronts but there is still a
long way to go. With the creation of
new city-region mayors in Greater
Manchester and Liverpool and plans
well advanced for new leadership
positions in Yorkshire, the North has
taken its first steps towards taking
political control of its own destiny.
On science and innovation, we?ve
seen significant investment in new
technologies like graphene, the
super-light yet incredibly resilient
material discovered here in
Manchester, as well as the city being
named European City of Science. While
over in Hull, the government has
invested in the city?s hugely successful
year as the UK?s Capital of Culture.
But of the four ingredients, it is
transport infrastructure that will have
the most transformational impact on
the Northern economy.
Northern England has a population
of over 15 million ? more than Greater
London. It contains five of the UK?s ten
largest cities, and contributes a fifth of
UK GDP. But there are remarkably
weak links between the region?s biggest
urban areas. There are, for example, far sufficiently well-resourced to do the
fewer commuters between Manchester job.
The news that Transport for the
and Leeds than would be expected for
North will become England?s first
major cities just 40 miles apart ? a
sub-national transport body with a
distance shorter than the length of
range of new decision-making powers
London Underground?s Central Line.
effective from next April, is an essential
According to the 2014 One North
step to give the North a bigger say on a
study, commuting between
whole host of key investment
Manchester and Leeds city regions is
decisions. Statutory status
40% slower than expected given
gives our region a formal,
their proximity, and a reduction
united voice when
of just 20 minutes in
discussing
journey times between
infrastructure with
the two cities is
government
estimated to be
ministers.
worth almost �n
However, the
to the northern
It is transport
current legislation
economy.
infrastructure that is
does not yet go far
The current link
restricts
key to unlocking further enough to put TfN
on a level playing
opportunities for
investment
field with
employers and
Steve Gillingham, Mace
Transport for
employees, and
London and
contributes to the
Transport Scotland, nor
weak productivity that
give it the ability to raise
lies at the heart of
capital, which is absolutely
Northern England?s economic
needed to effectively co-ordinate, plan
under-performance.
and fund local transport infrastructure.
The idea of a coordinated transport
Full statutory status will make it
plan that connects our great Northern
cities through one integrated network, easier for TfN to roll out a smart
is central to the Northern Powerhouse, ticketing scheme across Northern
England. Further down the line, TfN
helping to make the economies of our
will be able to use its strategic clout to
cities more integrated and make our
integrate the disparate transport
region more than the sum of its parts.
So what practical measures do we need networks operating across Northern
cities.
to take to make this vision a reality?
Second, the Government needs to
First, we need to ensure that the
make a firm commitment to Northern
organisations tasked with delivering
Powerhouse Rail, the proposed new
new transport infrastructure are
high-speed TransPennine line which
would bring journeys between
Manchester, Leeds and Liverpool down
to under half an hour.
When the current Chancellor, Phillip
Hammond MP, met with the three
Northern Metro Mayors in September,
he was pressed to make a firm
commitment to delivering Northern
Powerhouse Rail in this week?s Budget.
A modern, high-speed rail network
connecting the North will supercharge
our region?s economy, making it more
attractive to businesses and improving
career opportunities for millions of
residents. Investment in Northern
infrastructure will benefit not just our
cities but the whole of the UK, boosting
our attractiveness to international
businesses and investors.
Third, we need to make sure the
benefits of infrastructure are felt not
just by commuters and businesses, but
throughout our towns and cities.
Improvements to rail stations can be
the catalyst for the wider
transformation of urban areas, as we?ve
seen in recent years with the
redevelopment of Kings Cross/St
Pancras, Birmingham New Street and
Manchester Victoria, among others.
If the Northern Powerhouse is to
become a reality, it is transport
infrastructure that is key to unlocking
further investment.
An interconnected North will be
more attractive to businesses, offer
greater opportunities for its residents,
and better able to unleash the
dynamism of its major cities.
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8 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Expo gives
business
new ideas
on tech
Adam Gray, co-founder of
Digital Leadership,
speaks at the conference
Hundreds of delegates turned out for the
first Smarter Business Tech LIVE expo last
week. With more than 150 specialist
speakers and a visit from Greater
Manchester?s mayor Andy Burnham there
was a lot on offer. Lucy Roue reports
M
ANCHESTER
Central buzzed
with digital
specialists last
week as Smarter
Business Tech
LIVE rolled into
the city.
The two-day free event welcomed
Sam Jones, MD at
Tunafish Media,
speaks at the event
speakers on a plethora of subjects from
preparing for General Data Protection
Regulation (GDPR) and business after
Brexit to content creation and
networking advice.
The mayor of Greater Manchester
Andy Burnham gave a rousing
speech on the first day to a packed
out stage welcoming visitors to ?the
greatest city in the UK.?
He said: ?This is the original tech city,
it?s where the first computer was
created so it?s really fitting that this
incredible event is taking place here
with players big and small.
?In the past, Manchester has been
the centre of disruption both industrial
and social.
?As mayor I want to make sure we are
true to that tradition as we build now
for the 21st century.
?I laid out my ambitions early on that
I wanted Manchester and Greater
Manchester to be the UK?s leading
digital city and we don?t settle for
second best here.?
Mr Burham went on to speak about
the city?s changing social agenda and
his aim for Manchester to be a smart
city where ?technology can be used to
connect youngsters with job
opportunities and for innovative
solutions to help ease homelessness?.
His strides towards being a ?young,
green and digital city? also
acknowledged the need for a refreshed
curriculum when it comes to teaching
digital skills in schools.
And this tied in to his Digital summit
in July which looked at infrastructure,
getting businesses started and skills for
the workplace.
He said: ?We need to ensure our
people have the skills to succeed and to
navigate what is an increasingly
challenging world.?
Adapting to an increasingly digital
business landscape was also picked up
by Adam Gray, co-founder of Digital
Leadership.
Speaking on social strategy, Gray
mapped the meteoric rise of the
internet and social media, detailing
how it is affecting the ?purchasing
journey?.
Citing Hootsuite data, he explained
that the number of social media
accounts had increased 21% between
January 2016 and January 2017.
Empowering buyers, Gray pointed
out that instead of asking a few close
family or friends before making a
purchase, social media users are now
able to source honest feedback from
thousands online.
?People buy from people,? he said.
?And in the same way we trust people
THURSDAY, NOVEMBER 23, 2017
Hootsuite.
Andrew Stellakis gave a run-down of
GDPR essentials for marketers, dealing
with the right to privacy.
He said: ?The benefit of consentbased marketing is that you have
explicit permission from the
individual, making it entirely legal.
?They are also more likely to be
receptive to the message, creating
better conversion rates.?
He walked the packed-out crowd
through the different approaches for
B2B customers and B2C, reminding
them that one-man bands fell under
the latter category.
The certified practitioner added:
?The golden rule is that if they have
opted out you must not email them.?
Smarter Business Tech LIVE had
eight stages featuring speakers
throughout the expo, as well as a
dynamic exhibitor show-floor
abounding with the latest tech
solutions, software and partners.
Elsewhere, Sam Jones, the managing
director of Tunafish Media, spoke
about building a network from
scratch.
The young business leader gave out
his top tips, including resisting the urge
to dip in and out of social media.
He said: ?If you only blog once every
three months then no-one is going to
be waiting for your next one.?
Jones also advised getting the whole
company involved with raising the
profile of your business, especially
when it comes to networking.
?You need to document your story as
you go because people are generally
interested in the lives of others,? he
added.
His final piece of advice was to keep
on top of industry ideas and if you see
on our social media accounts more
something you don?t necessarily agree
because we ?know? them more than say with then repackage it with additional
a stranger in the street.
insight.
?Customers are now reaching out
The managing director and
and forging their own opinions more
programmes director of the event, Ian
than ever.?
Stone, said:?We were delighted with
However, despite running through a the enthusiastic reception from
few well-documented mistakes, Gray
attending companies across the size
pointed out it was better to be an
and sector spectrum, to the wealth of
adopter of social media than on the
intelligence and demonstration
outside.
presentations.
He said: ?The risk is not that you
?Visitors throughout the two
are going to do something wrong,
day combined 1,800-plus
the risk is that you are not
strong attendance left more
going to do anything at all.
informed and inspired
?You need to embrace
to take next steps in
the change so that you
their respective
and your business
business
colleagues are
challenges.
making the most of
?2018 will build
The risk is not that you
these new
upon the 2017
are
going
to
do
something
opportunities.?
experience,
wrong, the risk is that you
Keynote
providing even
presentations were
greater focus
are not going to do
also given by global
into the
anything at all
technology leaders
transformational
including IBM, SAP,
sales, marketing, IT
Adam Gray
Microsoft, Fujitsu, Oracle
and cloud
NetSuite, Vodafone and
environments.?
GREATER MANCHESTER BUSINESS WEEK 9
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10 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Some high
hopes for
city centre
high street
Manchester has seen an increase in
new shops opening in the city centre bucking the national and regional
trend. Stuart Greer reports
T
he number of high
food shops, sports goods shops, health
street shops in
clubs and tobacconists were amongst
Manchester increased those growing at the fastest rate in the
from 817 to 838 in the
north west during the first half of the
period from January to year.
July, according to
The data also reveals that across
figures from PwC and
multiple retailers in the 29 town
The Local Data Company.
centres analysed, charity shops,
This included 30 new shops and nine furniture shops, gift shops and travel
closures, a net gain of 21 in the first half agents have been amongst the hardest
of 2017.
hit.
It was by far the biggest change in
Neil McTiffin, PwC?s North West
cities and towns across the north west
retail & consumer leader, said: ?Whilst
where the number of stores closing,
the north west has experienced a
184, exceeded the number opening
negative result in the difference
which was 174.
between opening and closures in
While data shows that the high street the first half of the year the gap is
continues to respond to customer
closing.
demand and the continuing economic
?The fact that there has been a 20%
uncertainty, there is an
increase in openings compared
improvement on the first half
to the same period last year
of 2016 where there was a
indicates a potential shift
net fall of 35 stores.
in consumer confidence
As well as
across the region with
Manchester, seven
consumers opting
areas saw a positive
for a multichannel
change with,
approach to retail
It is clear different types of
Kendal, Lytham St
combining the
centres
are
evolving
based
Annes, Blackpool,
convenience of
on the type of function
Preston, Leigh
online with
and Accrington all
traditional
they serve
experiencing more
high street
Prof Cathy Parker
openings than
shopping.?
closures.
Prof Cathy Parker,
Liverpool and
from Manchester
Burnley had the highest
Metropolitan University, is
net reduction in the region,
leading a project which
followed by Wigan, Oldham, Stockport analyses footfall in more than 100
and Bolton.
centres in the UK, including
Satellite TV equipment services, fast Manchester, Altrincham and Oldham.
The number of retail
stores in the city
centre is increasing
The study aims to see which centres
are successful and what factors
influence that success.
Prof Parker said after a decade which
has seen more than 100,000 stores
close and more than 300 major retailers
shut down, the results from the PwC
and The Local Data Company study
offers some good news.
?From the data it is clear different
types of centres are evolving based on
the type of function they serve,? she
said. ?Manchester city centre is
performing really well as a comparison
shopping centre and footfall is
increasing.
?Footfall is also increasing in
other towns, such as Altrincham, but
here it is not just retail attracting
people.
?Altrincham is more of a
multifunctional centre, so as retail
stores close down other types of
occupiers have moved in, such as
employers and residents - and these
bring different usage patterns which
support other types of services, such as
cafes, bars and restaurants - and
ultimately more retail again.?
Prof Parker said some town centres in
Greater Manchester continue to
decline because they are ignoring the
needs of the people closest.
?Towns are told to be destinations
and attract visitors from further afield
when, in fact, it is their local residents
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 11
Prof Cathy Parker
they should be concentrating on,?
added Prof Parker.
The footfall study is now being
extended to understand activity in 10
district centres around the city centre
too, such as Chorlton, Northenden,
Gorton and Harpurhey.
Prof Parker said: ?Neighbourhood
centres are often overlooked in retail
plans but with the data we have we can
help identify what types of retail and
services are likely to do well in these
places and how to make districts more
attractive for residents.?
Nationally, the study by PwC and The
Local Data Company, shows the
number of chain retail outlets closing
on high streets, retail parks and
shopping centres is at its lowest level
for seven years.
In the first six months of 2017, 2,342
shops opened alongside 2,564 closures,
the equivalent to 14 closures per day.
The net difference between store
openings and closures shrunk
significantly to 222 stores, compared to
503 in the same period of 2016.
This represents the smallest decline
since 2013.
Leisure chains (food, beverage and
entertainment) have continued to
thrive, rising from 57 stores opening in
the first half of 2016 to 116 in 2017.
The UK retail sector has higher online
sales as a percentage of total retail sales
than the United States or any country
in Europe. Desktop PCs are still the
most popular device for placing online
shopping orders but mobile devices,
especially smartphones, are catching
up.
Lisa Hooker, consumer markets
leader at PwC, said this online growth
may see an already leaner, fitter high
street evolving further.
?It?s encouraging to see the high
street holding up - and even rallying in
some cases,? she said.
?The twin cannons of increased
online purchases and a tough
economy have seen many retailers take
a long, hard look at their store
portfolios.
?There will always be a physical
presence on the high street, but
developments in technology are
accelerating and impacting future
staffing and operating models.
?Ways of shopping are continuously
transforming and include subscription
models, the connected home, and
companies using data analytics to
suggest your next purchase.
?Major questions are beginning to be
asked about who will ultimately ?own?
the consumer.
?The UK is one of the world leaders
for consumer online purchases.
?Retailers must continue to evolve if
they are to make the most of both new
digital opportunities and the country?s
high streets.?
12 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Oiling the
wheels of
Northern
transport
Transport For The North will
drive rail links between cities
to improve transportation in
the region. Below, Metrolink
is already connecting new
areas of Greater Manchester
Northern leaders are finally going to have a
big say on roads, rail and smart ticketing.
Charlotte Cox reports
A
n organisation which is
driving transport in the
north will have a say
how money is spent
thanks to a landmark
legal ruling.
It means decisions
on major transport projects, new roads
and smart ticketing will be decided
locally by Transport for the North - a
body set up three years ago to drive
links between northern cities.
And, from April next year, the
Government will have to formally
consider requests to fund the plans
they put forward.
TfN will also be consulted on
Rossendale MP Jake
Berry, new minister
for the Northern
Powerhouse
decisions about who will run the
Northern and TransPennine rail
services.
However, the body won?t have the
same level of decision-making and
fund-raising powers enjoyed by
London leaders.
Unlike Transport for London,
Transport for the North will not be
given devolved funding, or powers to
borrow money to finance infrastructure
programmes, and the Secretary of State
will remain the final decision maker.
It follows months of criticism over
the government?s failure to prioritise
transport in the North, with projects
like the expansion of Piccadilly rail
station and the electrification of the
route to Leeds falling by the wayside.
Yet John Cridland, chairman of TfN
said this was a step in the right
direction, with northern transport
projects no longer be at the whim of
Whitehall.
He added: ?This is what Greater
London has been doing for years
through Transport for London.
?This is the best opportunity we have
to begin to turn around decades of
under-investment and ensure the
North speaks with a strong, unified
voice on what it needs from its
transport investment and we hope it
will be supported by people from
across the whole of the North of
England.?
Transport Minister Jesse Norman laid
down the legislation - yet to be passed
by Parliament - to make TfN a
?statutory sub-national transport body?
with legal powers and duties.
He said the ?transformative? ruling
was backed with �0m government
funding. This includes �0m
announced by George Osborne when
he was Chancellor to fund smart
ticketing.
By the end of 2018 a smart card
should be in place - although only for
season ticket holders at first.
There?s also �m for Northern
Powerhouse Rail and �m to run TfN.
Announcing the move, Mr Norman
said they were committed to the
Northern Powerhouse.
He added: ?These new powers will
give Transport for the North far greater
influence over national infrastructure
decisions, as well the certainty they
need to plan and drive forward projects
such as Northern Powerhouse Rail and
smart ticketing.?
Jake Berry, Northern Powerhouse
Minister, said: ?We are investing a
record �billion in transport in the
North of England - more than any
Government in history.
?As part of this, Transport for the
North will be a game-changer, with
powers to speak with one voice on
northern transport projects and drive
forward ambitious plans to improve
transport connections and unlock
economic growth across the Northern
Powerhouse.?
After being approved in Parliament,
the legislation will be made into law by
the end of the year or shortly
afterwards depending on legislative
time. TfN will become a statutory body
on 1 April 2018.
TfN is a partnership of 19 local
authorities, business leaders and 11
local enterprise partnership areas from
across the North.
Lord Jim O?Neill, Board Member of
Northern Powerhouse Partnership
said: ?In today?s announcement, the
ring fenced budget to develop
Northern Powerhouse Rail as a
programme is most welcome ? and is
further commitment to the scheme
after the �0 million down payment
made by the Chancellor to make HS2
compatible so that it is not just a new
train line from London and
Birmingham to the North, but as
importantly the building block for
East-West and wider high speed rail
THURSDAY, NOVEMBER 23, 2017
travel within the North as well.?
shape its own future as we at
?However, this announcement falls
Northern Powerhouse Partnership
short from giving Transport for the
have.
North (TfN) its own funding to work up
?Forty officials sat in London second
future studies on transport priorities
guessing us here in the North is not any
between cities that need
use to any of us, and how the
significant improvements such
Department deploys its own
as by rail between Sheffield
resources should be more
and Manchester. It is
efficient for taxpayers
unacceptable once
now the North can
TfN becomes a
find the answers to
statutory body for
its own problems.
them to constantly
?TfN is more
Transport for the North
need to seek
than capable of
will be a game-changer,
permission from
putting those to
Whitehall officials.
the Secretary of
with powers to speak
?It is time for
State
and HM
with one voice
Department for
Treasury
Minister Jake Berry
Transport to follow
ourselves for the
through with the same
final approval of
degree in confidence in
funding of ready to
what the North can do to
deliver schemes.?
GREATER MANCHESTER BUSINESS WEEK 13
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THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 15
FEATURE
Philip Hammond and his
Treasury team ahead of
delivering the Budget
Phil?s pro-business Budget?
It was billed as a ?make or break? Autumn Budget for UK chancellor Philip Hammond.
Lucy Roue looks at what Greater Manchester businesses made of the government?s first
fiscal statement since the snap General Election
W
ith pressure
mounting on the
Chancellor of
the Exchequer,
pundits
predicted that
?spreadsheet
Phil? would play it safe with his second
Budget.
Critics felt he had little wiggle room
this time round, especially after the
Office for Budget Responsibility (OBR)
cut its forecast for productivity growth
reducing the scope for giveaways.
However, with pledges to the
Northern Powerhouse, investment in
future technology and favourable
tweaks to business rates, it made for a
surprisingly pro-business affair.
Mr Hammond hailed his work as ?a
forward looking Budget to embrace
change, meet our challenges head on
and seize the opportunities for Britain?.
Speaking for just over an hour he said
he ?knows what hard work it is to get a
business off the ground and to get it to
grow?.
In order to ease that pressure, he
announced he was not minded to
reduce the VAT threshold for
businesses below �,000.
The Federation of Small Businesses
(FSB) welcomed this move.
Robert Downes FSB development
manager for Greater Manchester, said:
?The Autumn Budget was always going
to be a tricky balancing act for the
Chancellor, but on the face of it seems
it may have been fairly positive for
business after all.
?FSB lobbied the Chancellor not to
reduce the VAT threshold from �k,
which would have been an attack on
entrepreneurship, and he pledged not
to - yet. The caveat here being he did
suggest this is something that needs
further exploration, which is a
concern.?
Moving on to business rates, the
Chancellor said he had ?listened to
concerns? and brought forward plans to
switch from RPI to CPI inflation by two
years.
He estimated this would be worth
more than �n to firms.
Fuel duty was frozen for a further
year which was again welcomed by the
FSB.
Downes said: ?Small businesses will
be particularly pleased diesel duty was
not hiked as was widely expected in
response to the emissions scandal.
?That would have been unfair on the
many firms operating diesel fleets, with
no viable electric alternatives to vans
usage at the moment.?
A rise in the National Living Wage
from �50 to �83 per hour from April
2018 was welcomed by Andy Bagnall, a
director at KPMG.
He said: ?The increase in National
Minimum Wage and National Living
Wage is very welcome news for those
on low pay, however, businesses can
still do more to help those employed
earn enough to escape working
poverty.?
Alan Price, Peninsula Employment
Law director, warned businesses to
keep abreast of implementation,
saying: ?This early confirmation
ensures employers have sufficient time
to plan for the wage increases, both
financially and administratively.
?Following an increased focus on
enforcement in this area, failing to pass
on these increases puts employers at ris
k of being publicly named and shamed
or facing financial penalties.?
Elsewhere, the Chancellor spoke of
his readiness to ?embrace the next
industrial revolution? by putting money
aside for emerging technologies.
Stating that he hoped to create high
paid, high productivity jobs of
tomorrow, he warned: ?Those who
underestimate Britain do so at their
own peril.?
Explaining that a new tech business
Turn to page 16
16 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
?AI is vital in transforming the health
From page 15
of our nation and so R&D investment
is founded in Britain every hour he
from PHD student level onwards, will
spoke of his desire for that to be
help us and other digital health
increased to every half hour. He
businesses develop pioneering
therefore extended the National
solutions to tackle health problems.?
Productivity Investment Fund for a
While Claire Jolly, head of TMT at
further year and expanded to more
Deloitte in the north west added:
than �bn.
Angus Dent, CEO, ArchOver saw this ?Connectivity is the foundation for
as ?a good start? but believed there was modern businesses in every sector, and
this clear, specific commitment to
still a way to go to help boost
providing next-generation 5G mobile
productivity.
networks is exactly what the Northern
He said: ?The UK?s productivity
Powerhouse needs in order to thrive.
growth continues to decrease and
?It?s highly encouraging to see the
we?re looking in the wrong place for
government?s recognition that
answers. It?s not just a case of
5G, in addition to ensuring the
everyone working a bit harder.
high performance of these
?Investment in public
networks, will form the
infrastructure and fiscal
base upon which
policy will be the
businesses can build
defining factors that
their digital
help the UK catch
capabilities.
up, while real
Improved
connectivity
?Improved
growth will come
should help businesses
connectivity
from our SME
should help
sector.?
across the north west
businesses across
A further �3bn
Claire Jolly
the north west, and
was allocated for
the UK as whole, to
investment in
speed up their
research and
operations, boost
development and the
productivity and grow
main R&D tax credit
both their organisation and
increased to 12%.
And �0m of investment will also go the economy.?
The Chancellor spoke of a
into a range of technological initiatives
prosperous and inclusive economy
ranging from artificial intelligence, to
saying:?Either we embrace the future
5G and full fibre broadband.
and seize the opportunities or reject
This received firm backing from
businesses in the region who believe it change and turn inwards to the failed
and irrelevant dogmas of the past.?
will unlock potential and boost
Coupled with his idealistic vision of
productivity.
Lee Dentith, CEO and founder of the an outward looking free trading nation
Now HealthCare Group said: ?This is a there was a clear focus on
strengthening the workforce of the
good start and will work towards
future with additional funding to
ensuring the UK stays at the forefront
improve the take up of maths and an
of technological innovation.
�m injection to triple the number of
qualified computer science teachers.
Lord Jim O?Neill, Northern
Powerhouse Partnership Board
Member said: ?Faced with considerable
political and long term economic and
productivity challenges, never mind
those of Brexit, I welcome the
Chancellor?s choices, especially the
emphasis on further steps to boost
productivity, notably including both for
R+D, but also for maths teaching.?
Sticking with the Northern
Powerhouse theme, the Chancellor
promised a �7bn Transforming Cities
Fund to back the six areas with elected
mayors, including Greater Manchester.
Claire Jolly
Lord Jim O?Neill
Chancellor Philip Hammond
delivers his Budget
Mark Rathbone, head of corporate at
Brabners? in the north west said: ?The
Chancellor?s ?Transforming Cities
Fund? is positive and adds some meat
to the bones of the government?s
commitments to ?future-proof?
northern transport made at the party
conference ? even if this is a paltry sum
compared to planned expenditure in
London and the South East.
?I look forward to seeing how the
metro mayors work together within the
Northern Powerhouse framework to
ensure this fund creates a more
connected region.?
Ed Dwan, partner and head of BDO
in the north west took a realistic
THURSDAY, NOVEMBER 23, 2017
outlook overall. He said: ?Despite the
pessimistic though arguably very
realistic outlook from the OBR on
productivity, there were some
encouraging areas of focus in the
Budget.
?We are committed to the potential of
sector and geographical powerhouses
so the continued presence of the
Northern Powerhouse and investment
pledges to support the prosperity of the
region will be welcomed by the north
west business community.?
Finally the fiscal update was hailed as
?a budget for builders? by the
Federation of Master Builders (FMB)
who believe measures will allow small
builders to deliver new homes for
Britain.
Brian Berry, chief executive of the
FMB said: ?The Government has set
itself a new target of building 300,000
new homes a year by the mid-2020s.
And today the Chancellor has put small
and medium-sized builders at the heart
of ambitious plans to tackle the
growing housing crisis.
?The Chancellor appears to be
putting his money where his mouth is
with the announcement of �bn of
capital funding, loans and guarantees.?
Others in the sector agreed.
Jonathan Wrigley, managing director
of Manchester-based HBV, a property
developer of specialist supported living
schemes said: ?The injection of �bn
into the housing market to deliver more
homes is a positive step.
?We are looking forward to working
with the HCA and the newly formed
Homes England to ensuring some of
this is invested in the specialised
supported living sector where we
operate.?
There was an extra sweetener for
millennials with the abolition of stamp
GREATER MANCHESTER BUSINESS WEEK 17
Other points
Ed Dwan
duty for all first-time buyer home
purchases up to �0,000.
Overall Christian Spence, head of
research and policy at Greater
Manchester Chamber of Commerce is
right in saying ?the Chancellor
managed to deliver a better Budget
than many commentators were
expecting.? But warns: ?There is still
much work to be done to prepare the
UK for its future outside the EU?, and
also the stalling growth rate of the UK
economy, with continued weak
productivity, needs to be a prism in
which to view all other policies.
? OBR predicts inflation will peak
at 3% this quarter before falling
back towards its 2% target over
the next year.
? Borrowing is forecast to be
�.9bn this year, �4bn lower
than forecast at the Spring Budget.
? The Chancellor is setting aside
�n over the next two years for
Brexit preparations and stands
ready to allocate further sums.
? Support announced for electric
vehicles through the
establishment of a new �0m
charging infrastructure fund, an
extra �0m in plug-in-car grant,
and �m for charging R&D.
? Income tax-free personal
allowance to rise to �,850 and
higher rate threshold to �,350 in
April 2018.
? Income tax to be applied from
April 2019 on digital economy
royalties relating to UK sales
which are paid to a low-tax
jurisdiction, raising about �0m
a year.
auction
154
commercial investments
to include (unless previously sold or withdrawn)
Lot 82
Lot 100
Brian Berry
BANK INVESTMENTS
20-24 Deansgate, Bolton, BL1 1BR
Lot 82: Grade II listed town centre bank let to
Natwest until 2037 with annual RPI linked reviews.
Current Rent �6,571.21pa.
50/54 Bradshawgate,
Leigh, WN7 4LA
Lot 113: Let to Bank of Scotland Plc (t/a Halifax)
at �,500pa. Reversion 2022.
SHOP INVESTMENT
14 Broadway, Moston, M40 3LN
Lot 108: Betting office let to Coral Racing Ltd at
�,931pa until 2027 (no breaks) minimum 2.5%pa
compounded uplift at review.
INDUSTRIAL INVESTMENT
Phoenix Mill
Industrial Estate,
Failsworth, M35 9DS
Lot 100: Multi let industrial estate comprising
81,379 sq ft of accommodation in 41 units on
a 3.6 acre (1.46 ha) site. Total rents �6,220pa.
COMMERCIAL INVESTMENT
Scrapyard at,
228 Waterloo Street West,
Bolton, BL1 8HU
Lot 141: Site let at �,500pa on a lease
expiring 2080.
Tuesday 5th December 2017
The Berkeley, Wilton Place, Knightsbridge, London SW1X 7RL
020 7543 6803
Online auction catalogue at
www.allsop.co.uk
OCTOBER SALE - �6.7m raised 85.4% sold
18 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
The demolition of Coral Mill and,
inset, redeveloped Royal Mills
Time for mills and boom
In 1980, there were almost 1,000 mills in Greater Manchester - now almost half have
been demolished. Historic England have now called for the preservation of the symbols
of our industrial heritage...
I
n the 1980s, there were
almost a thousand mills in
Greater Manchester - but
nearly half of these historic
buildings have been
demolished.
A report by the University
of Salford, funded by Historic England,
has revealed that Salford has lost the
most, more than 60% of the city?s mills
have disappeared in the last 30 years.
There are 538 mills still standing
across the region, but 433 have been
demolished since the 1980s.
Oldham and Rochdale are still home
to the most mills in the borough - 206
between them - they have also lost 162
since the 1980s.
Now Historic England is calling for
these symbols of industry to be brought
back into use by transforming them
into cultural destinations, workplaces
or housing.
It says the vacant floor space in textile
mills across Greater Manchester and
Lancashire is equivalent to 25,000 new
homes.
But there are also some shining
examples of successful regeneration.
Holden Mill in Bolton, which has
been converted into 275 apartments, is
among them. As is Royal Mills in New
Islington. Nestled between the canals,
the marina and the Northern Quarter,
it?s now home to a thriving community.
Close by is Brownsfield Mill in the
Northern Quarter. Formerly home to
Britain?s first aeroplane manufacturers
AV Roe & Co, developer Urban Splash
is set to start work to convert the Grade
II listed site into 31 loft apartments and
a townhouse. Architects say they plan
to preserve original timber, cast iron
columns and brickwork.
Then there?s Crusader Mill in Ancoats
in 2017, where people queued
overnight to buy flats off-plan in a
scheme which would not sell to
investors or people form overseas.
Historic England?s goal is to save our
industrial legacy from the fate of other
mills in the region.
These include Rossendale?s Albert
Mill. A target for arsonists for years, in
2009, a firefighter was injured while
tackling a huge blaze.
Meanwhile, the site of Maple Mill in
Oldham - once the home of Vance
Miller?s kitchen business - was
demolished after a huge fire in 2016.
And Coral Mill in Newhey, Rochdale,
was razed to the ground in 2008 after
being blighted by vandalism. The
empty site is set to host 69 new houses
and apartments after Rochdale
planning bosses gave the green light
last April.
Catherine Dewar, Historic England?s
planning director in the north west said
historic mill buildings, with their space,
character and identity, deserved a
future, adding: ?They helped make us
who we are in the north of England and
have a profound impact on the physical
and cultural landscape.?
Andy Burnham, Greater Manchester
mayor, described the loss was a ?real
shame?, adding: ?These buildings are
an important part of our industrial
legacy ? the original Northern
Powerhouse.
?Equally they are an important part
of our future, whether that?s creating
new jobs for local people by investing
in the industries of the future,
providing much-needed affordable
housing, or transforming these unique
spaces into cultural destinations.
?I fully support Historic England?s
plea to ensure our remaining mills have
a key place in the developing fabric of
our region.?
ADVERTISING FEATURE
LIMA Networks focuses on its people
with help from Total Excellence Centre
Total Excellence Centre explains how
upskilling existing employees maintains
staff motivation and engagement
U
NDOUBTEDLY
one of the main IT
solution and service
providers in the
north of England,
LIMA Networks
specialises in
the design, implementation and
support of on-premise and hosted IT
infrastructure solutions, providing a
fully managed service to some of the
UK?s largest public and private sector
organisations.
With offices based in Salford
Quays and Leeds, the company is
experiencing rapid periods of growth
and has developed an increased
presence both nationally and
internationally as a service provider
and network reseller.
THE CHALLENGE
LIMA?s CEO Lisa Thornton,
incorporated the business in 1997
with her business partner Paul
Almond and has always taken a
hands-on approach in driving the
business forward. She instinctively
understood that as well as being
considered successful from a
growth perspective, it was of equal
importance to recruit, retain and
develop their most important asset ?
?their people?.
As Lisa explains: ?We have always
been a solution focused brand,
which is something we are extremely
successful in doing, however longterm success is sustained by our
people.
?From the employees who radiate
the essence of your brand, to the
Michelle Mercer from
Total Excellence Centre
customers who talk about your levels
of service, we knew continued focus
on LIMA being a people-led business
was our priority.?
To support this culture, Lisa and
the senior management team reevaluated the business? organisational
structure and implemented the
required changes, which included
defining individuals roles and
responsibilities and the decision was
made to review the whole people
development agenda.
As well as recruiting key personnel
with proven track records, they knew
that they needed to upskill existing
employees and explore new ways
to maintain staff motivation and
engagement. The implementation of
a robust learning and development
programme would also be a crucial
part of the overall growth strategy.
THE SOLUTION
Having had dealings with Total
Excellence Centre in the past, Lisa
was wholly confident that it would
be more than capable of tailoring a
?bespoke? learning and development
solution to address their needs.
Michelle Mercer, director of Total
Excellence Centre, explained: ?When
Lisa approached us, she came with
a firm vision of what it was she was
looking to achieve with the company.
She completely understood that they
would have a number of challenges
to face that were inherently
associated with rapid growth and
expansion. These included the recrafting of organisational structures,
development of leadership roles
and a review of staff responsibilities,
to support this evolution of culture
change. Some of the members of
her team had been with her from
day one, so it was important to roll
out the changes with an element of
sensitivity, while still getting the job
done.
?Getting complete buy-in
from LIMA?s directors and senior
management team was a fundamental
part of the plan and it was important
that they were given the right skills to
ensure a seamless transition.
?Three years ago, the directors
and members of LIMA?s senior
management team were the first to
benefit from a tailored ?leadership
development programme?. The
programme comprised a series of
one-on-one coaching, in-house
IT solution and service provider
LIMA used Total Excellence
Centre to upskill its employees
has created 18 new positions within
workshops, psychometric and
the business in the past nine months.
behavioural assessments, around
Michelle and her wider team have
leadership styles, a close look at the
provided us with a sounding board for
company?s vision and strategy and
our development ideas and I couldn?t
a review of communication and
be happier with the manner
performance management.
that the initial assessments and
?We also considered
training has been delivered.
LIMA?s recruitment
?We have improved
and induction
the skills of our whole
process, to
management
establish how
community,
this could be
developed our
enhanced, to
sales team,
support new
The support we received
introduced a new
employees
from Total Excellence Centre
sales strategy and
more
cycle, and we are
effectively.
has been fantastic. Our
now looking at
?Since
successful
people
our clients and
then we
development strategy has led
target market
have gone
in much greater
on to design
to a 20 per cent increase in
detail ? focusing on
and deliver
sales
projects we feel will
a range of
Lisa Thornton, LIMA
be more profitable.?
supplementary
Other changes have
development
CEO
seen the company move
programmes for
to larger premises close to
other members of staff
Media City, where it can now deliver
in a variety of disciplines,
including an ILM Level 4 qualification specialist training on-site and Lisa
has taken on a more strategic role in
for aspiring senior managers.?
the business, stepping back from her
THE RESULTS
day to day hands-on position.
Lisa said: ?The support we?ve
received from Total Excellence Centre For further information on its
has been fantastic. The focus on our
range of training and development
people development strategy has
programmes, contact Total
been successful and led to a 20 per
Excellence Centre on 0844 815 4817
cent increase in sales. This in turn
or visit totalexcellencecentre.com
20 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Beth now
coaching
on a life
after sport
Former Olympic gymnast Beth Tweddle
speaks about new challenges
T
riple World Champion
and Olympic bronze
medallist Beth
Tweddle has spoken of
the importance of
giving athletes a Plan B
for when they finish
competing.
The 32-year-old retired from
competition in 2013 and now runs
Total Gymnastics, a nationwide
gymnastics academy.
She is also a director of Switch The
Play, an organisation which helps
athletes fulfil their potential through
and beyond sport.
Tweddle, who is from Cheshire, said
advice and guidance helped her make
the transition from full-time sport.
Speaking at an event in Manchester,
Tweddle said: ?There were so many
people that have helped me, my
parents were instrumental, my coach
was, but not every athlete has that
support network around them.
?One of the biggest reasons I got
involved with Switch The Play was to
help those athletes.
?So if you are thinking, ?I need
something else in my life but I really
don?t know where to start?, then here?s
the support to help you.
?We want to help them along that
journey so when every athlete steps
away from their sport they can say I
love what I did, and now I?m going to
move that passion because I have got
my skills to move into a different area.?
Tweddle got into gymnastics when
she was seven years old. She said it was
her parents who drove the conversation
of life after sport.
?A lot of people ask me when I started
to think about transition, and to be
honest, I didn?t, it was always part of
my life,? she said.
?When I was 12 I suffered a big injury
and broke my ankle at the nationals.
?You have to remember at that time
my sport wasn?t one I could make a
career out of.
?Doctors told my parents that it was
Beth Tweddle during her
gymnastics career and,
below, speaking at the
State Of Play event
unlikely I would ever compete again. In
the back of my parents? minds they
knew that gymnastics was a hobby I
loved doing and gave everything to but
I needed my education.
?They said GCSEs were my priority
but they would support my
gymnastics.?
Tweddle was also encouraged by her
coach to explore other opportunities
alongside of gymnastics and signed up
to university.
?Getting me back into education was
the best thing I ever did,? she admits.
?It allowed me to have that dual
world I benefited from when I was at
school and training: Beth the gymnast,
and Beth the normal person.?
Tweddle revealed she also explored
other potential career paths, including
sports massage and book keeping,
neither of which she had the passion to
pursue.
?The important thing was that it gave
me experience away from my sports so
I could work out what was ?me?,? she
said.
?I started to realise my biggest
passion was working with children.
?Local schools were asking me to
come in and speak to the children
about my achievement. I loved being
able to work with them and have that
influence on them.
?It was in about 2009 that my
business partner Steve Parry suggested
that I follow what he did after his
swimming career and set up a coaching
business. So Total Gymnastics was
born.
?I never wanted to leave gymnastics.
It was my life. So I asked myself how
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 23
IN ASSOCIATION WITH
A BRIEF INTRODUCTION
Chris Buckley, founder, Pixel Kicks
? The commercial property team at
Napthens solicitors has advised
animation, virtual reality and
augmented reality specialists Studio
Liddell on a move to larger
premises. Studio Liddell was
founded in 1996 by Ian Liddell, Jon
Liddell and Andrew Jones, and has
since expanded to include two
offices, employing 26 people. The
studio has grown from creating
imagery for advertising, to
developing and producing children?s
TV shows, technical animation,
apps, and virtual and augmented
reality. Studio Liddell has now taken
a lease on the ground floor in the
East Wing of MediaCityUK?s
landmark The Victoria building,
moving from its current location at
112 Broadway.
Name of business and燽rief爋verview?
Pixel Kicks Ltd. Based in Ancoats, Pixel
Kicks is a digital agency specialising in
websites and digital marketing.
What was the biggest struggle in
setting up the company?
We operate in a very busy, competitive
marketplace, so you have to work to
combine creativity with customer
service and ROI for clients to ensure
you stand out.
In striving to do this, like many
creative agencies, we have to make sure
we are careful about the level of
overserving to ensure projects are
ultimately profitable.
What is your biggest achievement to
date and why? �
From our early days, we were heavily
involved in the music and
entertainment industry. We created a
website for the band One Direction
which took off on a global scale and
really put us on the map. We also built
a concert ticket comparison platform
called SuprTickets.
In the last few years the company?s
strategy has changed completely, and
we are now working with brands and
organisations in the healthcare sector.
We are currently close to completing
health portal websites for the
University of Manchester and the
University of Salford.
�
What are the main aims of your
business?
Taking pride in everything we do,
providing the highest level of customer
service, and marketing clients? websites
online.
�
How has your business developed in
the last year?
We have grown from six to eight
members of staff, and we are currently
recruiting for two more positions.
We?re also experiencing our highest
level of turnover and profit to date.
�
What is the best part of working in
Greater Manchester?
Manchester is simply buzzing right
now. The community, the sense of
being in the right place at the right
time. The opportunities to work with
many great companies, and most of all,
dealing with the individual people who
make everything tick.
BBC calls for comms
manager Niamh
The communications and marketing
manager at MediaCityUK is moving to
the BBC.
Niamh McKenna has been appointed
as assistant publicist at the public
service broadcaster.
She joined the BBC North PR team,
based at Quay House in MediaCityUK,
on November 20.
For the past 18 months she has
worked for Peel Media, delivering PR,
marketing and social media
management for MediaCityUK.
McKenna will move across the piazza
from The Greenhouse to take up the
role for BBC Sport, 5 Live, Breakfast
In brief
and English Regions.
She said: ?Working at MediaCityUK
has been so much fun, and my time
here has allowed me to work on some
amazing projects, including the launch
of MediaCityUK?s phase two; the
10-year anniversary of construction
starting here, and a new website and
brand identity which is due to be rolled
out very soon.
?I?ve also been lucky enough to work
alongside the BBC on a number of
projects at MediaCityUK, which has
been brilliant, so I?m really excited to
be joining the team and experiencing
things from inside Quay House.?
? Jane Forbes, chair of promanchester and partner at PwC, has
selected Smart Works Greater
Manchester as her charity of the
year. Over the course of her term in
office, pro-manchester will raise
funds and awareness for the charity
through a range of events including
their flagship annual dinner and
winter social. Smart Works Greater
Manchester dresses and coaches
unemployed women for interview
success. It provides high quality
work clothing, styling advice and
interview training to help women
look and feel confident in their own
abilities at a vital moment before a
job interview. Set up in June 2015,
70% of the clients who use the
service go on to succeed at their
interview.
marketing with 13 years at Asda in
several senior marketing positions,
including head of events marketing
and head of brand strategy for
non-food. She said: ?I?m proud to be
joining this great agency. The team,
the culture and the outstanding
work that Dinosaur has produced
are just some of the reasons that
made this role the right move.?
? Specialist presentation design
agency Buffalo 7 has taken 5,157 sq
ft of office space in ?The Treehouse?
located at 127 Portland Street. It is
part of Bruntwood?s ?West Village?
? a four-building strong community
of like-minded businesses from the
media, PR, digital and creative
industries. Founded in 2009, Buffalo
7 works with a vast array of clients to
design and create impactful
PowerPoint presentations and has
now grown to a 31-strong team.
Lyndon Nicholson, CEO of Buffalo 7
said: ?To support our continued
expansion we wanted an office space
that would inspire our talented
team. The Treehouse does exactly
that and offers the ideal workspace
for us to focus on collaboration,
which is key for us as a creative
business. We also have room to grow
and have hired six more team
members since moving here.?
? Manchester Central beat off
competition from a number of UK
venues to be crowned ?most
innovative and tech-friendly venue?
at the Event Technology Awards. The
win follows an intense focus on
enhancing the venue?s IT
infrastructure to provide the best
? Leading user experience agency,
connectivity solutions. Shaun Hinds
Sigma, has announced the UK
CEO at Manchester Central, said:
launch of its successful Core
?Event technology is such a hot topic
intranet platform, which is set to
within the industry at the moment
boost efficiency and collaboration in and this accolade cements
the workplace. The product, which
Manchester Central?s position as an
represents a �,000 investment for industry leader within this area
the company, is already performing ? which we?re immensely proud of.?
strongly in Sweden, where it
launched in 2013 and has an
? Integrated communications
extensive market share. Sigma
agency Influential has strengthened
launched the platform at the
its talented PR, digital and creative
Enterprise Digital summit at the
teams following a number of key
British Academy in London on
client wins. The business has
November 16.
experienced significant growth over
the past two years with a 158%
? Steph Hughes has been appointed increase in profits over the past 12
as client services director at
months, it is also celebrating a raft of
Manchester-based creative
significant client appointments. In
communications agency, Dinosaur. light of this growth, the agency has
Hughes brings with her 15-years?
welcomed five new recruits, who
experience in FMCG and retail
will play a key role.
ONE
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www.manchesterlegalawards.co.uk
@MLAwards
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THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 25
A COFFEE WITH...
Family is everything for
this business executive
James Doggart, CEO of Manchester-based tech company, CTS...
What is your proudest moment in
business?
That?s a tough one, but most recently,
at our company meeting, I stood at the
back and looked at all the people who
are now part of the CTS team. Normally
I?m stood at the front presenting, but I
realised that I?ve now got a great
leadership team and experts who can
share my vision. That made everything
feel very real - the fact that I?m
responsible for this group of people
and that we?re a family now. They?ve
made a commitment to us as a
business and we have to honour this
fully. It was quite a humbling moment.
I also feel proud when we get
comments from customers. We had a
great feedback from Manchester City
Council on whether we delivered that
level of customer service to everyone. It
meant we?d done a really good job, in
my view.
Do you have a motto that guides the
way you do business?
Make mistakes. I might have borrowed
this from somewhere, but I really
believe in it. I try to make one mistake
every day, it means you?re trying. If
you?re not failing, you?re not learning.
James studied at studied at South
Bank Polytechnic (now London
South Bank University).
He is married with children
aged seven to 21 years old and
says family is central to everything
he does.
He is in the process of moving to
Cheshire from East Lancashire
and spends his free time relaxing
with his family.
each way. It?s a productive time before I
get into the office and get my sleeves
rolled up with the operational side of
the business. They say entrepreneurs
have 20 minutes of inspired time a day,
I guess that might be true. The people
around me are just as inspiring and
that?s the culture I want to continue to
build. They should be the ones pushing
us forwards.
James Doggart
definitely not a suit. I can probably
count on one hand the amount of times
I?ve been appropriately dressed for an
event or meeting.
If you hadn?t gone down your career
path, what would you be doing?
My dad was a bus driver. I could have
Which individual has inspired you
just as easily followed the same path. I
most in your business life and why?
was lucky, went to university and
Whether it?s the first person who took
originally wanted to go into finance. I
you on, your first chairperson or your
may have had the wrong accent, but I
first sales manager, the people who
think I?ve always wanted to do what I?m
inspire you tend to be the ones who
have nurtured you. My first employer is doing now - running a great business.
now a fellow shareholder.
What do you think businesses will be
doing differently in 10 years time?
Do you use social media and, if so,
I think we won?t employ people
with how much success?
anymore. We?ll have a mutual contract
It?s a double-edged sword. I think
social media tends to eat itself in some - we?ll both want something out of it.
We need to share the intellectual
ways. We?ve used it effectively as an
capital we both create, that?s why I
organisation as a way of telling our
story, but on a personal level I?ve seen think learning is really important. I
think the relationship will be much
some challenges around LinkedIn,
more honest. I?m not saying work will
which has lost its original purpose.
become more transient, but I do think
it will be more fluid. The old rituals
What is your tip which could be
have gone.
invaluable in life or business?
I think the trend of remote working will
If someone tells you that you can?t do
continue too, there are too many coffee
something, do it anyway.
shops opening around here for that to
stop, and working in the Cloud allows
Do you dress up or down for work?
that to happen.
I dress the way I?ve always done. I?m
What do you always have with you?
My phone and my notebook and pen. I
don?t carry my laptop around. I have a
Chromebook at home which I can use
if I?m travelling.
What is your favourite film?
I guess I should try to sound
intellectual and have some world films
in this list. I?m probably more of a
Netflix or boxset person. With
ChromeCast and such devices it?s just a
case of plugging in anywhere and
watching.
What is the most inspirational book
you have read?
It?s not going to be a business guru?s
book like Sir Richard Branson?s,
although I have read it. I guess it has to
be Schindler?s Ark - hugely moving and
inspirational.
I read proper books, it?s my analogue
time. I?ve tried audiobooks and reading
devices like Kindle, but I need that
disconnection and separation from the
screen.
At what time of the day are you most
creative or inspired?
It?s always on my commute. At the
moment I travel in from East
Lancashire and it?s a good solid journey
Americano, latte, cappuccino, what?s
your coffee break favourite?
It would have to be a latte. Coffee
culture is important to me. That?s why
we built a coffee shop in our new
offices, to enable people to socialise in
a more relaxed way than a typical staff
room or kitchen.
26 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
ENTERPRISE
Customer service the
key for children?s bed
boss in dreamland
After four years of ups and down and countless sleepless nights Kids Funtime Beds
owner Tony Smith has finally started to see the fruits of his labour. The joiner turned bed
manufacturer behind Wythenshawe-based Kids Funtime Beds speaks to Stuart Greer...
A
the prototype for Millie in 2013 and
now sells 70 beds per week.
Smith?s success with Kids Funtime
Beds hasn?t been easy and he has
endured many sleepless nights trying
to overcome major manufacturing
problems.
A WRESTLING superfan has launched
a travel company to turn his passion
into a business.
Entrepreneur Lee McAteer has set up
Wrestling Travel to offer tailor-made
trips to events including WWE?s
WrestleMania and Royal Rumble in
America.
Other destinations include New
Japan Pro Wrestling in Japan and
Insane Championship Wrestling (ICW)
in Scotland.
McAteer, who runs travel firm
Invasion Camp Group in Salford, said
packages include tickets,
accommodation, transport and flights.
The 33-year-old said: ?As a huge fan
of WWE and professional wrestling, I
can put myself in the shoes of the
consumer as I am one.
?Having been to the last four
WrestleManias, I always ended up
buying everything late and struggled
for accommodation at a reasonable
price and therefore, the experience
always cost me a lot more than it
should have.
?I knew there was a gap in the market
for it as it was something I wanted
myself . We now have over 100 people
on a waiting list for WrestleMania
packages, which is crazy.?
McAteer caught the wrestling bug as
a boy when his parents took him to
watch a live match in Manchester.
Since then WWE has emerged as a
billion dollar business and a social
media powerhouse.
He said: ?I was a fan of wrestling as a
kid and have been hooked ever since.
joiner who built a
quirky bunkbed for his
step-daughter has
turned his handiwork
into a thriving
business.
Tony Smith created
But with production running
smoothly through an e-commerce
website, he is expecting turnover to
reach �3m by the end of the financial
year.
Smith, whose company is a 7,000 sq
ft unit on Roundthorn Industrial Estate
in Wythenshawe, claims customer
satisfaction is still his key driver.
?We?ve always had a great connection
with our customers,? the 37-year-old
said: ?Our aim is to provide a flawless
service from the order to the delivery.
It?s a great vote of confidence when the
Travel firm starts wrestling trips
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?The way I see it is if you love what
you do then you never work a day in
your life so combining hobbies and
passions into a business is never a bad
thing.?
Taking inspiration from WWE?s
founder Vince McMahon, McAteer
wants to capture a slice of the wrestling
market ahead of WrestleMania which
next year takes place in New Orleans.
McAteer added: ?Vince McMahon is
an innovator.
?He has never once sat on his laurels
and always continues to strive for
greatness.
?In 2016 alone, there were 15.1 billion
views of WWE?s digital video. Their
distribution channels for marketing
their products are unparalleled,
especially on social media.?
9LVLWRPDQDLUFRPHQRURXUDSS
WREX\ERRNRUFKHFNLQRQOLQH
Ross Alcock (left) and
Lee McAteer (right)
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 27
Kids Funtime Beds
mum and dad are really excited about
the product and share a photo of their
little boy or girl with it. That makes it
worthwhile.?
Tony studied woodwork at college
before taking his carpentry skills on the
road with his travels.
He spent 18 months working on
building sites and renovations all over
Australia, before two years in New
Zealand honing those skills.
He returned to the UK in 2010 just
after the recession hit and found
himself in Barcelona working for a
decking company which fitted super
yachts with tens of millions of pounds.
In 2013 he moved back to
Manchester to work on a house
renovation and met his partner
Roseanne, Millie?s mum.
It was there the beds empire started
to take shape.
?I had seen what was on the market
and felt I could do a better job with
more modern designs and cheaper
than what was out there,? Smith said.
?So I set about building one for Millie. I
then knew I could give it a go.
?After setting up a Facebook page
orders came flying in. I was surprised at
how quickly it took off. I went from
building them by hand to having to get
them manufactured to keep up.?
It was this move that caused Smith
the biggest headache because
expensive machinery was breaking
down regularly causing delays in
production.
?I had one machine which kept
breaking down, so I got another, Smith
said. ?But that kept breaking down far
too often. I was spending so much on
engineers to repair them and fighting
the manufacturers to get my money
back. I was coming in on weekends to
work to get ahead on the inevitable
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next problem. It was a real struggle.?
But Smith was determined to make
Kids Funtime Beds a success and
invested �,000 in state of the art
equipment.
Smith?s other big problem was
handling online orders.
Initially he had a basic website his
dad had built, but he was spending 30
hours a week processing quotes and
dealing with individual enquiries.
Realising his business? growth was
Tony Smith (fifth
from left) with team
9LVLWRPDQDLUFRPHQRURXUDSS
WREX\ERRNRUFKHFNLQRQOLQH
suffering Smith realised he needed to
make significant changes.
By chance, he met Mike Anderson, a
stranger who was selling a car to his
father, who happened to run Nothing
But Epic, a digital e-commerce
company.
They created a brand new, fullyoptimised e-commerce website and
embarked on a low-cost digital
promotion campaign.
It has helped Kids Funtime Beds rise
to the top of the Google ranking and
sales went through the roof.
Another shrewd investment has been
in the little additional touches to
orders, such as including a children?s
goodies bag which include sweets, toys
and a letter from the team showing the
child who made their bed and telling
them to be good and work hard.
The future looks positive for Kids
Funtime Beds and Smith is anticipating
turnover to rise to �7m in 2019.
He said: ?The growth has been really
exciting, but customer service is still
the most important thing. I have a
brilliant team of drivers and fitters who
will do anything to get an order out in
time. We have a 99% Trust Pilot rating
and 212,000 followers on our Facebook
page. It?s those reviews that get me
excited because that means we are a
success.?
28 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
OUT OF OFFICE
Weekend
of luxury
staying in
your very
own castle
Nestled in a peaceful Northumbrian valley,
Langley Castle is an abundance of
historical intrigue and romance.
Lucy Roue spends two nights at the
atmospheric 14th century fort
S
ET in six acres of
grounds, staying at the
impressive four-star
Langley Castle Hotel is a
real experience. Built in
1350 the castle is like
nowhere I have ever
stayed before.
Draped in finery, stoic suits of
armour keep guard at reception while
many eyes keep watch over drawing
room guests - thanks to the abundance
of regal paintings.
Not only is the interior seriously
authentic but the bedroom we are
shown into is fit for a king (or queen).
The De Lucy Room is situated in the
main castle itself and has a four poster
bed with a cosy window seat set into 7ft
thick walls and a sprawling view over
the grounds.
If you look hard enough you might
spot Pedro the peacock parading his
way towards the summerhouse.
After a lengthy drive up north we
settle in, making use of the elaborate
walk-in shower and thankful to be
provided with fluffy dressing gowns
and slippers.
However, historic doesn?t necessarily
mean old-fashioned in all respects as a
flat screen TV with Sky overlooks the
Langley Castle. Right,
in the dining room and
one of the bedrooms
vast bed. In fact, all nine castle rooms
have a range of contemporary twists
and features, ranging from a spa bath
Langley is currently owned by Dr
and sauna to walk-in wardrobe.
Stuart Madnick, an American professor
These modern touches are
living in Boston.
juxtaposed with original architectural
He bought the castle in 1986 and
features - part of the same sturdy walls acquired the Barony of Langley from
that once repelled the Border Reivers
the crown in 2007, reuniting Langley
and rampant Scots.
with the title.
If you are interested in learning more
As we pay a pre-dinner visit to the
about the history, a daily battlements
Drawing Room, complete with log fire,
tour encourages guests to explore the
we meet deputy manager Elaine
venue further, including a
Robinson who started working
highlight trip to the very top of
at Langley on the opening day
the castle.
of the hotel, as a waitress.
Here we drank in the
Like all the staff we
panoramic views of
encounter she is
the surrounding
friendly and very
countryside and
knowledgeable
visited a stained
about the
These modern features
glass windowed
intricacies of the
are juxtaposed with
chapel which is
hotel?s past.
said to be haunted
We browse the
original architectural
by the ghost of a
pre-dinner
drinks
features
?Grey Lady?.
menu which
Lucy Roue
A fascinating 15
includes an
minute video caught
impressive
us up on decades of
assortment of gins and
Northumbrian history
house cocktails, just the
while the walking aspect,
ticket. Taking dinner on both
conducted by one of the younger
nights turns out to be quite the feast.
waiters, was also very insightful.
Starters we try include the spiced
Langley Castle
? Langley Castle was built in 1350
by Sir Thomas de Lucy and is a
fine example of medieval feudal
grandeur.
? It was gutted by fire in 1364 and
Castle remained a complete ruin
for over 500 years
? Its 12 ?Garderobes? are
considered the finest remaining
example of ?posh toilets? in
Europe.
? Author J K Rowling came to stay
at the Castle ? to gain inspiration
for her one of her books.
? Tim Healey used to work at
Langley Castle as a Court Jester,
alongside other members of the
cast of ?Auf Wiedersehen Pet?.
parsnip veloute complete with bhaji,
lobster risotto and grilled mackerel
rillette. The latter is my personal
favourite and by far the tastiest.
On to mains and my pink short rib
beef fillet with shallots is divine.
I pair it with a South Australian red
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 29
Is Wood any good?
wine, which at � a glass seems a bit
steep but is worth it.
The main is so good I want it the
second night too but in the interest of
variety I exercise self control.
My dining partner delves into the
halibut with braised lentils, kale and
Toulouse Sausage, which she is equally
impressed with.
On to sweets and despite being sold
out of our first choice, the vanilla
parfait with a tiny doughnut on the side
is indulgent and fun.
I choose the warm chocolate fondant
with peanut butter ice cream, which I
love. I savour every mouthful despite
being extremely full.
Part of the charm of Langley is the
chance to unwind in the quiet of the
Northumbrian countryside and
recuperate. However, those looking for
a bit of adventure can book a class or
excursion with Wild Dog Outdoors.
This quirky local company offers
guided tours, walking tours and
educational lessons of the area.
We opt for a 90 minute bushcraft
lesson with co-founder Kev Robson.
Taken in Langley?s grounds, we learn
how to make fire using prehistoric
Factfile
? To drive to Langley Castle from
Manchester takes approx three
hours and is around 140 miles.
? The De Lucy room costs �7
per night for two people.
? Dinner (three courses) costs
�.94 per person on the Table
d?h魌e menu. The relaxed dining
menu in the drawing room costs
less and the price is dependent on
the dishes chosen.
? The Bushcraft session is extra
and can be booked through info@
wilddogoutdoors.co.uk
methods and even decorate our own
arrows before mastering different
throwing techniques.
It is engaging and enjoyable, despite
the plunging temperature and Kev is a
dab hand at local history, having lived
and worked at the castle himself.
We leave with the impression that
Langley Castle is a great, unusual
weekend getaway - as long as you?re
not on a budget.
What do you do after you?ve won
MasterChef? Write a book? Check.
Do the demo rounds at food
festivals? Check. Open your own
restaurant? Check.
Simon Wood has done it all since
winning the BBC cookery show in
2015. But while other contestants
used their new-found fame to land
jobs in Michelin-starred London
kitchens in between, Chadderton
lad Wood took on a role as executive
chef at his beloved Oldham Athletic
with the same endearing humility
that made viewers root for him on
the show.
It was a shrewd move, giving him
carte blanche over the menu and
the chance to get to grips with both
fine dining and high-volume
corporate catering - skills he knew
would serve him well when it came
to opening his own place.
Which brings us on to the
eponymous Wood. Launched on
First Street in August, it promises
accessible and affordable fine
dining with bold British flavours.
The smoky scent of a Josper grill
wafts from an big, buzzy, timberclad open kitchen, where diners can
watch Wood and his team including head chef Mike Jennings,
formerly of Walkden?s respected
Grenache - at work.
It brings some much needed
excitement to the characterless
glass box of a building, but with
your back to the theatrics the space
has all the ambiance of a chain hotel
restaurant, not helped by the weird
black rubber placemats and a
dad-rock playlist that crashes
abruptly from Elton John to
Santana.
The menu, thankfully, is more
coherent, a well thought-out and
crowd-pleasing celebration of
autumn; game, dark fruits and wild
mushrooms abound.
Dishes are beautifully presented,
plated with the perfectionist?s
precision that won Wood the
MasterChef crown. But that
meticulous attention to detail seems
to wander when it comes to the
balance of flavours at times.
A plump pigeon breast blushes
perfectly pink, served alongside
slivers and fudgy blobs of fig. Bitter
curls of endive and a sprinkling of
salty, balsamic-glazed lardons do
their best to cut through the
overriding sweetness. Pork belly
(�) is better balanced; sweet,
melting meat set against a sour
burst of cider and raw apple. But it
needs more oomph, more of that
crackling crumb, and frankly just
more of it for the price.
Mains underwhelm. An overdone
cod dish (�) is stringy and dry,
leaning on a flavoursome leek,
fennel and parsley soffrito for
support.
A stingy scattering of crispy
chicken skin and two smokey black
whiskers of something I take to be
the ?tar? described on the menu
hang around awkwardly.
I want to fetch the butter-roasted
brill with chicken crackling I ate at
Hawksmoor last month to show how
good a dish like this could - and
should - be.
Duck disappoints too,
underseasoned and overpowered
by the sweet and sour punch of
plum and Sauternes dessert wine
sauce (�.50).
Two sides of spuds (�50 each) - a
rich, silky truffle mash and crisp,
saut閑d potatoes flecked with sea
salt, rosemary and chives - are
exceptional.
Service matches the ambition
Wood has for his restaurant. The
food doesn?t quite - yet - but all the
makings are there.
He?s clearly getting plenty right.
They?re doing a tidy trade on the
Tuesday night we visit, and will no
doubt thrive on the pre-theatre
crowds with a great value set menu
offering three courses for �.
EMILY HEWARD
Simon Wood
30 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
PROFESSIONALS
email: stuart.greer@men-news.co.uk
Corporate team at
law firm oversees
�0m of city deals
The corporate division of law firm
Shoosmiths in Manchester is on track
for a record year after advising on deals
worth more than �0m in the last
month.
The team has completed on a
number of high profile transactions
across a range of sectors, including
automotive engineering, real estate
and telecoms.
The national firm, which has a team
of eight in Manchester, including three
partners, Karen Procter, Tim JacksonSmith and Andrew Millar, who joined
the firm in September.
The team has been further boosted
by the recent recruitment of senior
associate, Anna Kerrane, and solicitor
Tom Baker.
Key deals completed by the team in
recent weeks include the �0m sale of
No1 Spinningfields by long-standing
client Allied London to Schroders
Investment Management.
Other deals including the investment
by private equity house Inflexion in the
management buyout of Xtrac, a
designer and manufacturer of high
performance gearboxes for the
motorsport and automotive industry;
and a multi-million pound fundraising
for an international financial services
Karen Procter
client and the �m sale of North
West-based specialist motorbike
insurer Carole Nash.
Shoosmiths also handled private
equity firm Inflexion?s simultaneous
buyout and immediate merger of
Bollington Insurance Brokers and
Wilsons Insurance Brokers to create
Bollington Wilson Group, and YFM
Equity Partners? investment in
Manchester-based business telecoms
infrastructure company 4net.
Karen Procter, corporate partner,
said: ?It?s been an incredibly busy start
to the autumn and we expecting this
positive momentum to continue to the
end of the year and into 2018.
?Confidence remains high in the
region, with both international
corporates and private equity bidders
particularly active.
?We are proud to have been at the
forefront of some truly eye-catching
and complex deals for our clients in the
north west and across the country,
demonstrating the strength of our team
and our cross-sector expertise.?
It has been an eventful year for the
Manchester office which moved into
the XYZ building in Spinningfields at
the start of the summer.
The firm has transferred its entire 190
strong team into the city?s new
headquarters developed by Allied
London and occupies 32,000 sq ft of
space including 11 different types of
workspace along with break-out areas.
Each of the office?s five practice
groups including corporate has been
assigned their own ?neighbourhood?.
Brexit jitters give lender boost
Specialist lender Together is
capitalising on the market volatility
caused by Brexit after announcing
strong quarterly figures.
Average monthly lending for the
Cheadle-headquartered firm was up
15.8% on the previous quarter at
�5.4m, and the loan book reached
�37bn, up 5.7% compared with
�24bn in June.
The firm?s claims low loan-to-value of
57.8% highlights the lender?s prudent
approach, whilst profit before tax saw a
quarterly increase of 2.9%.
Mike McTighe, group chairman at
Together said: ?During the quarter, we
accelerated our strategic investment in
our people, systems, distribution and
marketing to build the platform to
support our future growth ambitions.
We also further diversified our
funding structure with the issue of our
�5m debut public residential
mortgage backed security transaction.
?While detailed Brexit negotiations
may increase market volatility and the
UK economic outlook remains mixed,
this may create further opportunities
for specialist lenders.
With our successful 43 year track
record, established business model and
the investment we are making in our
platform, we believe Together is well
placed to benefit from these conditions
and to deliver on our ambitious growth
plans.?
Mike McTighe
In brief
? Law and tax specialist CMS has
appointed Nigel Lewis as a
partner in its Infrastructure,
Construction and Energy (ICE)
Disputes team in Manchester.
Lewis joins the firm from
Gowling WLG with 18 years?
experience advising on projects in
the construction, infrastructure
and energy sectors.
He has acted for many of the
UK?s largest developers and
contractors in some ?big ticket?
disputes.
More recently he has expanded
his practice to focus on the real
estate market, acting for some of
the largest developers and
financial institutions in the UK.
Chris Hallam, Head of the
Energy, Project and Construction
team in Manchester described
Lewis as a ?great addition?.
?The ongoing regeneration of
Manchester, combined with the
devolution deal, the embryonic
Northern Powerhouse initiative
and the recently published plans
of UK?s first sub-national
transport body - Transport for the
North - means the region is
expected to see significant growth
in construction, infrastructure
and energy projects in the coming
years,? he said. ?Having Nigel on
the ground will ensure that we can
meet the needs of our clients, both
in the UK and internationally,
who are looking to invest in this
thriving region.?
? Manchester-based property
and business law firm Ratio Law
LLP (Ratio), and sister business
residential property conveyancing
firm Ratio Residential, are
strengthening their respective
teams.
Property finance specialist,
solicitor Eli Pawlowski joins Ratio,
with Ratio Residential adding
property solicitor, Ted Kingsnorth.
The appointments come as the
businesses continue to expand
their client bases, with Ratio
announcing instructions from UK
retail arm of global online
publishing business The RealBuzz
Group recently, and Ratio
Residential?s panel appointments
to lenders Precise and Together.
Pawlowski has been recruited to
add further strength to partner
Gisella Alberici?s property finance
offer, and with over twenty years?
experience, Kingsnorth will work
closely with Ratio?s managing
director, Rachel Haymes.
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 31
IN ASSOCIATION WITH
Accountancy
firm irons out
textile takeover
Acountancy firm Hurst Corporate
Finance in Manchester has helped
broker the successful sale of a textiles
business.
Ian Dawson, associate partner, and
Ryan Niblock, corporate finance
executive, advised family-owned
Bedmaker Textiles on its sale to Evans
Textiles.
Bedmaker, which is based in Denton,
markets and distributes home textiles
such as duvet sets, valances,
bedspreads, curtains, throws, towels
and nursery products.
The company, which was established
in 1975 and has 15 staff, has built an
extensive supplier base across the Far
East, the Indian sub-continent, Turkey
and Portugal.
Its customers include high street and
out-of-town stores, mail order
companies and wholesalers across the
UK.
Evans, which is based in Ancoats,
supplies soft furnishings, curtains and
textiles to the hospitality, marine,
healthcare, education and commercial
sectors. It is family-owned and employs
more than 40 staff, with annual
revenues of nearly �m.
Dawson said: ?Bedmaker is a great
business with an excellent reputation.
It was crucial to the shareholders that
the business should be acquired by a
Ian Dawson
company with the same values and
passion for the brand so its growth
could continue.
?There are lots of synergies with
Evans Textiles and I am sure Bedmaker
will continue to thrive under its new
ownership.
?It was a pleasure to work with the
shareholders on this transaction and I
am delighted that we have secured the
right deal for them.?
Mark Winthorpe and Arshnoor
Amershi, of Pannone Corporate,
provided legal advice to Bedmaker?s
shareholders.
Paul Callan, managing director of
Evans Textiles, said: ?As a business, we
are constantly evolving and diversifying
to provide the very best for our
customers.
?The acquisition of Bedmaker
Textiles adds a fantastic supplier and
customer base to our portfolio and I
am looking forward to building on the
success of Evans and developing the
business further.?
ROBERT WALTERS
MEN BUSINESS OF THE YEAR AWARDS
Our continued sponsorship of the Manchester Evening News
Business Awards is further evidence of our support of the local
business community. Over the last 16 years, we have built
outstanding relationships with both clients and candidates
across the Manchester region and continue to provide them
with industry leading professional recruitment solutions in the
following industries; accounting & ?nance, ?nancial services,
www.robertwalters.co.uk
IT, HR, manufacturing & engineering, logistics, secretarial
& support, interim management, senior appointments and
procurement & supply chain.
As part of a global recruitment consultancy we are able to
provide businesses with a tailored local service that is backed
by over 30 years of experience and a global network of
candidates.
25TH ANNIVERSARY
BUSINESS
OF THE
Robert Walters is proud to be a sponsor of the 2017
Manchester Evening News Business of the Year Awards
for a ?fth year. Last year?s awards highlighted a number of
outstanding businesses in the region and we look forward to
identifying the signi?cant talent and successes there are within
Greater Manchester during this years awards.
YEAR 2017
32 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
COMMERCIAL
PROPERTY
by David Thame
Same day delivery
rush will mean
local warehouses
U
rban logistics is
coming to a vacant
lot near you, thanks
to the Black Friday
retail rush. The
latest trends in
same-day
e-commerce delivery will mean more
vacant urban and near-urban sites
being redeveloped as warehousing.
But with housebuilders targeting the
same sites, it could mean planners
have to make hard choices.
Logistics specialists and investors are
signalling a switch by retailers and
third-party distributors away from large
distribution depots close to motorway
junctions ? and towards 50,000-100,000
sq ft units closer to urban areas.
This is in addition to the large
number of smaller depots of 5,00010,000 sq ft required by parcels
operators.
Investor LondonMetric Property Plc
is the first to make the trend explicit by
offloading a 274,000 sq ft Tesco
warehouse in Bolton ? and promising
to invest the �.4m proceeds of the
Tesco sale in buying urban logistics
units instead.
LondonMetric?s surprise sale, comes
just three months after buying it.
Despite off-loading the big shed
LondonMetric has decided to hang on
from Barclays Corporate Banking and
to the 11 smaller urban logistics units it Moore Stephens, also suggests the
purchased as part of the Cabot
trend to larger urban logistics units (as
portfolio at the same time as the Tesco
distinct from smaller parcels depots).
warehouse.
Philip Bird, partner at Moore
Andrew Jones, chief executive of
Stephens, said: ?The logistics sector
LondonMetric, explained: ?Consumer
currently faces a crisis in warehousing
shopping patterns in food retailing
space.
continue to evolve quickly and so in
?This is in the face of growing
response to strengthening investor
?hotspots? in the logistics sector such as
appetite for logistics assets over the last e-commerce where the requirement is
few months, we have decided to
increasingly for larger warehouses in or
monetise this asset.
near urban locations.
?In line with our strategy, we will
?Whilst new build is occurring, this is
recycle the proceeds into our growing
unlikely to come on stream quickly
urban logistics portfolio and our
enough, meaning that rents will
development pipeline which offer
continue to increase.?
more attractive yields and greater
Bird says that retailers want
certainty of growth.?
to keep larger quantities of
The 274,000 sq ft Tesco
stock closer to urban
regional warehouse was
populations, to make
acquired as part of the
it easier to complete
�7 million Cabot
same day
logistics portfolio in
deliveries. Stock at
The requirement is
August.
traditional larger
The unit is let to
warehouses
increasingly for larger
Tesco for a further
? many of them
warehouses in or near
four years at a
outside cities ?
urban locations
rental of �395
could not be
million a year, a rent
transported to
Philip Bird
of �27 a sq ft.
customers quickly
The UK Logistics
enough for same-day
Confidence Index 2017,
delivery.
Property giant eyes retail areas
THE former owner of Warrington?s
Golden Square shopping centre says
that buying new retail floorspace in the
north west is something they ?would
be silly not to consider?.
Legal & General?s newly-appointed
head of retail property Simon Russian
says that the north west is currently a
gap in their portfolio ? but that they
would buy in the region if the right
asset came their way.
LGIM Real Assets (Legal & General)
has promoted Russian to Head of
Retail as it continues to strengthen its
retail platform. Legal & General (L&G)
has committed almost �0m this year
alone into improving and evolving its
retail destinations for its consumers.
L&G is currently involved with a
number of schemes across the UK
where it has made significant
investments into improving the retail
experience for its local residents. These
include the Dolphin Shopping Centre
in Poole, the Grafton Centre in
Cambridge, Dover St James, The
Arndale Centre in Eastbourne, Thorpe
Park Leeds, and Jackson Square,
Bishops Stortford. But, for now,
nothing in the north west.
Russian said: ?It?s just a coincidence
that we?re not in the north west today.
We will look at shopping centres, and if
the right opportunity came up we?d
look at it. We would be silly not to
consider it.?
Russian?s task will be to continue the
leisure revolution which has turned
shopping centres from shops plus a
few restaurants, to restaurants plus
some shops.
?We don?t want to be passive
owners,? he said. ?We?ll be continuing
to expand leisure content in shopping
centres. The question is what comes
next after casual dining, what?s the
next leisure concept, because casual
dining has probably peaked.?
Briefs
? Aim Physiotherapy has taken
a single storey self-contained
office building at 18 Egerton
Road, Hale. The practice,
established in 2009 and
providing expert physiotherapy
services in Holmes Chapel, was
successful in obtaining a
change of use to medical for
another clinic in Hale. Regional
Property Solutions acted for the
private landlord in the letting of
the 612 sq ft accommodation,
with on-site parking, which has
been taken on a three year
lease.
? OBI Property announced
that One Marsden Street,
Manchester, is fully let
following the deal with
industrial investment company
A2E to take 2,600 sq ft on the
second floor of the 12-storey
building. A2E has taken a
ten-year lease with a break at
year five. OBI Property acted on
behalf of building owner, the
Standard Life Investments UK
Real Estate Fund and the deal
follows on the back of bank
ABN AMRO taking 2,500 sq ft
last month, and recent lease
renewals by Gerald Eve,
Cushman Wakefield and
several other occupiers.
? Black Cat, the Manchester
building consultancy practice
established in October 2015,
has announced further
expansion of its niche building
surveying and project
management team. Marek
Baldwin has joined the practice
as an Associate Director. He
was previously at Workman
LLP. Marek?s appointment
increases the size of Black Cat?s
professional team to nine.
? Cushman & Wakefield?s
logistics and industrial team
has advised Travis Perkins on
the disposal of three surplus
sites across the north west. The
sales include: Woodhouse Lane
in Wigan, a prominent main
road trade counter which
attracted interest from the
owner occupier market; Boodle
Street in Ashton-under-Lyne,
located on the outskirts of the
town centre; and a three-acre
site in Sandside, Cumbria,
which sold for approximately
�0,000 per acre. All three
sales were made to private.
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 33
IN ASSOCIATION WITH
Harworth Group?s
Multiply development
Reports of huge extension
to the Logistics North site
THE north west?s largest speculative
warehouse development since the
recession could be coming to Bolton?s
Logistics North.
First Panattoni and Exeter Property
Group are understood to be behind
plans for a 375,000 sq ft unit to be built
next to Amazon?s warehouse at the
Logistics North scheme.
Savills and JLL are understood to be
advising the developers.
The move comes as Harworth Group
? who have pioneered development at
Logistics North - announced that
construction work on the first phase of
their multi-unit Multiply development
has been completed
The units, which are 63,070 sq ft,
55,660 sq ft and 44,771 sq ft in size,
have been built as a response to the
lack of high quality units available to
businesses in the north west and are
aimed at businesses seeking units
adjacent to the motorway network
for rapid access to the rest of the
region.
Harworth received outline planning
consent for Logistics North, the largest
live commercial development in the
north west, at the end of December
2013.
To date, over 1.5m sq ft of
commercial space has been built with a
further 1m sq ft under construction or
committed to be constructed.
More than 1,500 people are
employed on the site by occupiers
including Aldi, Whistl, MBDA, Greene
King, Costa and Komatsu.
Next year will see Amazon and Lidl
open their respective units on site,
increasing employment numbers
further.
Once complete, Logistics North is
expected to deliver around 5,000
jobs.
Plans for a new residential
neighbourhood just outside the
Northern Quarter are gathering
pace - as the council considers plans
for 160 new apartments and a
restaurant.
A network of Victorian backstreets stretches north of the city
centre between Oldham Road and
Rochdale Road, part of an area
historically known as New Cross.
And there are now two separate
developments on the table.
Town hall bosses say the district is
suitable for a ?more mature?
Northern Quarter as they look to
extend the city centre fringes.
The latest residential proposals by
developers Beech would see the
Mountain of Fire and Miracles
Church, on the corner of Rochdale
Road and Thompson Street,
knocked down to make way for flats.
In total 155 apartments are
proposed for the plot, next to the
existing Skyline apartments and
more or less opposite the Marble
Arch pub.
The extensive site - fronting
Rochdale Road and stretching back
along Thompson Street and Bendix
Street to Mason Street - would be
filled with one, two and three-bed
apartments for private rent.
At its height the blocks would
stand at 15 storeys, slightly lower
than the next-door Skyline.
Hatter Street, the small side-road
that runs through the middle of the
site, would be stopped up under the
plans and the existing church be
demolished. The rest of the land is
either vacant or being used as a
surface car park.
Meanwhile, separate proposals
have been submitted to redevelop a
surface car park further down
Mason Street. on the site of the old
Hat and Feathers pub. A new
six-storey block would feature a
restaurant and shops with 14
apartments above.
Both sets of proposals come
shortly after the council approved a
� masterplan to improve road
surfacing, public spaces and
greenery in the New Cross area.
34 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Passion in
family firm
paying off
Pictured: Marc
Waterfield (left)
and Matthew Bird,
Property Manager,
at MAG Property
Logistics firm Select Transport has
quintupled its operation at the World
Freight Terminal, Manchester Airport.
Its owner, Marc Waterfield, has spoken
to Stuart Greer about the extraordinary
journey he and the company have been
in the last quarter of the century
M
arc Waterfield?s
first foray into
business was a
baptism of fire.
No sooner had
he left college he
was neck deep in
the unenviable task of trying to rescue
his dad John?s struggling logistics firm.
But within 12 months, channelling a
determination beyond that of your
typical 20-year-old, he had managed to
turn things around. Fast forward 15
years and that grit has paid dividends.
His company, which has recently
rebranded from Select Euro Express, to
Select Transport, specialises in road
collections and deliveries for the air
cargo industry?s freight forwarding
community, and is on a journey of
continued expansion having just
signed a deal which will quintuple its
operation at the World Freight
Terminal, Manchester Airport.
This is on the back of posting yearon-year growth of 42% in March.
Not bad for a man who left school
without a single qualification to rebuild
the company from his mum?s garage
down the road in Wythenshawe.
Recalling those early days, Waterfield
said: ?I left school with nothing, not
one qualification. I just wasn?t
interested in school. I wanted to get out
and earn some money. But I wasn?t
expecting to leave college and jump
straight trying to get my dad?s business
out of trouble.
?We had debts but didn?t want to
throw in the towel and walk away. I had
to take control of the business to rescue
it, and I worked really hard to turn it
includes a Bentley used in the
around and back into profit in that first legendary Le Mans race and model
12 months.?
dinosaurs from Manchester University
Waterfield achieved this by scaling
to an exhibition in the south.
back the small operation and restarting
It is no exaggeration that Waterfield
it. ?It was a high pressure
has given everything to the company.
environment,? he said. ?Mum was great
But three years ago it became
letting me get on with it form the
apparent that he was giving too much.
garage but she was around to help with
?I have a lot of drive and ambition,
brews and lunch.?
and work at a million miles an hour,?
Once out of the woods,
the 36-year-old said. ?But I was
Waterfield took a sabbatical in
basically working 80 hour
the sun and spent a season
weeks and collapsed at my
working in Greece,
desk with chest pains.
before returning home
?It was scary and
to help the company
made me realise I
moved into offices
needed to rethink
in Simonsway.
how we were
It has been a
Soon there was
operating for the
challenging journey:
another move
long term.
down the road to
?That being said
plenty of highs and lows
Handforth, at
I did return to
Marc Waterfield
which time the
work after only two
company had eight
days, but I knew
vehicles and eight
then I needed to
staff, with Waterfield
change the culture from
doing everything in the
?ask Marc about every
way of administration himself.
little thing? to building the
Then came the move back to
company around good senior staff.?
Wythenshawe and a single unit at the
Waterfield also realised that he
cargo centre in 2013, where the
needed help if he was to grow the
number of staff grew to 35.
company the right way.
The number of staff has double, and
The last 18 months has seen
earlier this year Select Transport took
investment from Ramon Mehra, who
over two more units, and has very
has many years blue chip board level
recently signed up for a further two.
experience, as well as senior managers,
The business has also recently
Giles Hazelton as operations director,
diversified into ?off airport? contracts,
who has 20 years running a DHL
providing freight and delivery services. franchise, airfreight expert Victoria
Some of the more interesting items
Swindell is the new commercial
the company has been asked to move
director, and Louis McCumesky as
financial controller. ?I have no formal
education, so everything I know I?ve
learnt as I?ve gone along,? said Marc.
?I realise that I needed to expanded
my corporate knowledge and learn to
think more strategically. So I have
started getting business coaching. It?s
funny to think that I used to hate
learning, but absolutely love it now.
?It has been a challenging journey:
plenty of highs and lows, but I am more
excited now than in any point during
the last 15 years.?
And what about his dad John, who
started the firm 23 years ago with one
van running a daily trip from
Manchester to Scotland.
Well, he stills works in the company
and now manages the warehouse,
having previously worked as a driver.
The family theme continues within
the operation with father and son Gary
and Matthew Morris running daily
operations to keeping freight moving
24 hours a day.
Waterfield, who is married with two
children, says the key to the company?s
success is using the airport?s global
route connections as the platform for
growth and investment in new
technology.
?We now plan to invest further into
security screening, with specialist X-ray
equipment and a new security
screening team to ensure we can offer a
one stop shop for our customers,? he
said. ?Cargo security screening is the
next step for Select to ensure we can
maintain the level of growth and
continue to invest in Manchester?s
freight forwarding community.?
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 35
Terminal to world
The World Freight Terminal
(WFT) at Manchester Airport is
a purpose built gateway for
businesses in the air cargo and
logistics supply chain.
Having recently celebrated
its 30th anniversary, the
industrial hub of the airport
has more than 60,000 square
metres of warehouse and office
space across 57 acres.
It is home to five industry
leading cargo handling
companies, which occupy
around 27,000 square metres
of on-airport transit shed
space, as well as five ramp
handling companies.
Around 100 hundred freightforwarding and logistics
provider companies, including
Select Transport, operate in or
around the WFT, ranging from
the biggest names in global
logistics provision for
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multinational manufacturers
and distributors, to small
companies offering a more
personal service to shippers
and importers.
Other tenants in the WFT
include airline offices, sales
agents and customs and health
officials, all capitalising on the
100 airlines which serve 220
destinations worldwide
including over 30 B747
freighter movements each
week, and frequent visits from
the Antonov 124 outsize
freighter.
Manchester Airport
currently handles around
120,000 tonnes of import and
export freight and mail each
year.
It?s biggest cargo markets for
import are the Far East and the
Middle East, with daily flights
connecting to all of these
destinations. North America is
a key destination for exports,
while Latin America is also
emerging as a major source
both for imports and
exports.
Matthew Bird, property
manager, at Manchester
Airport Group (MAG)
Property, said: ?It is pleasing
that more companies are
seeing the advantage of
locating at Manchester
Airport.
?Our focus at MAG Property
is to identify the most
appropriate property solution
to suit the individual needs of
businesses and, in particular,
those in industry sectors that
benefit from airport locations.
?We?re proud to be
supporting Select Transport in
the expansion of their
business.?
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THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 37
TECHNOLOGY
IN ASSOCIATION WITH
Offices are latest to
get tech makeover
In the first of a series of articles looking at the way technology is
causing modern workplaces to change, Ben Rooth discovers more
about what the offices of the future will look like...
T
HE technological
revolution is changing
the way modern
workplaces function at
a greater pace than has
ever been witnessed
before. But this isn?t
the only factor.
Changes to company culture and the
way offices are designed and
subsequently built are also proving to
be of fundamental importance.
Fit out and refurbishment
consultancy Overbury, which operates
an office in Manchester, is on the
frontline of working with companies to
ensure that they maximise their
workspaces.
Director Philip Westwood explained:
?Advancement in technology is
fundamental to the evolution of the
modern workspace.
?The working environment is no
longer confined to the four walls of the
office.
?Regardless of whether employees
work at home, in a coffee shop or at a
client?s office, the IT infrastructure
should be in place to ensure that tasks
can be carried out effectively and
without disruption.
?Businesses that can achieve this will
have a more motivated, satisfied
workforce, which believes and trusts its
employer to deliver.?
Nonetheless, Westwood is equally
unequivocal that ?the office desk is
here to stay?.
?The desk certainly isn?t a thing of the
past,? he explained.
?Whilst there has been a move away
from the traditional office concept,
certain functions still require work
stations, particularly those jobs which
are ?paper heavy?.
?However, the days of having a fixed
workstation with photo frames of loved
ones on it, is becoming outdated.
?Office design is now task orientated.
?Employees need the flexibility to
operate in different environments
depending on the type of work they are
doing.
?One task may require reviewing
documents or plans and the next may
Philip Westwood
involve a confidential telephone call
that needs to be held without
disturbing fellow colleagues.
?As fit out consultants, we work with
the client to understand their
requirements and create the office
design around their needs.
?Businesses and their employees are
demanding more agile working spaces;
however, this can only be achieved if
the correct IT infrastructure is in place
to support flexible working.?
Overbury specialises in the fit out
and refurbishment with projects
ranging from a few thousand pounds
up to �0m.
Part of construction and regeneration
giant Morgan Sindall Group, which has
revenues of �6bn, Overbury has
teams operating in commercial offices,
higher education and retail banking.
Westwood adds that the health and
wellbeing of staff is consistently a key
consideration across all areas of office
design.
He continued: ?Whilst there are
fitness trends which may be considered
a fad, some are certainly here to stay.
?Vertically moveable desks which
offer staff the flexibility to stand up or
sit down to help improve circulation
are becoming more mainstream.
?Likewise, workplace apps are
becoming increasing more
commonplace.
?From being able to book a
workstation, pod or meeting room, we
are now seeing apps which take that a
step further and allow the office to
respond to the employee and the task.
?Employees may now book a meeting
room and, upon entry, the room will
recognise the employee and will tailor
the room, from air conditioning to
lighting, to suit that individual or team.
?It can also be tailored for a
particular task, be it a conference call
or a brainstorming session that may
require the white-board being turned
on and lights dimmed.?
?The office will effectively ?think? for
the business.
?We - as fit out consultants - need to
therefore understand the roles and
tasks of each member of the team and
understand how they collaborate and
work so that we can then provide the
exact resources and settings to meet
and indeed exceed their
requirements.?
End of drab
workplaces
The office is no longer the realm of
dull grey desk separators, blue
squared carpet tiles, and teams of
people staring into grey framed
computer monitors. Today?s
workforce simply won?t accept
that any more.
The cutting-edge businesses are
embracing new ways of working to
simplify not only their working
practices but also the way the
team interacts with the business.
Bring your own device (BYOD)
has been talked about for a few
years now and it enables teams to
work with their own, preferred
technology. Mac enthusiasts have
the experience they?re used to, the
Windows fans can stick with what
they know and team Linux have
the freedom to do as they wish
with their OS and UX.
This is something that is set to
gain even more momentum as
devices become more capable and
more affordable. Whilst personal
devices can be replaced as
regularly as every one or two
years, when new features and
models are released; business
tech is significantly more
expensive when reinvigorating a
whole team?s tech.
It?s going to reach the point
where businesses can?t
sustainably or financially keep up
with the expectations of their
teams when it comes to tech and
that?s when BYOD is set to come
into its own.
Alongside this the capabilities of
remote working and desktop-asa-service (DaaS) are enabling
teams to access their files and
business desktops from anywhere
in the world.
One thing is for sure, there?s no
room for drab workspaces with
out-of-date tech.
Lawrence Jones,
CEO, UKFast
38 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
AGENDA
Is there an event you think should be included on this page? Let us know by sending details to eventsdiary@men-news.co.uk or speak to our business reporter
Emma Curry on 0161 211 2476. Please include the name of the event, a brief description, the time and date, the venue, and the contact information.
Thursday, November 23
Secrets of How to Get Tech
Funding
BusinessCloud will be shining
a spotlight on the issue of
funding for tech at a free
business event.
Do tech companies have to go
to London for funding? What
impact will Brexit have on
future investment for tech?
How much equity should tech
firms be prepared to give
away?
These are just some of the
questions to be answered at
this breakfast event.
? Time: 7.30am ? 9.30am
? Location: UKFast Campus,
Archway, Birley Fields,
Manchester, M15 5QJ
? Further information: 0788
749 0252
Pro-manchester
Property
and Regeneration Lunch.
This event will see two panels
of experts debating themes
from affordable housing,
planning and greenbelt
release, to trends affecting
commercial development and
investment.
The first two panellists for the
commercial real estate panel
have been confirmed as Chris
Reay from Allied London and
Will Lewis from OBI Property.
Lewis specialises in advising
landlords and occupiers in the
transactions and asset
management team.
Meanwhile, Reay has overseen
the development, leasing and
investment sales of The XYZ
Building, No 1 Spinningfields
and The Pavilion.
Tickets for the event cost �
plus VAT, including a drinks
reception and a two-course
lunch.
? Time: Noon - 2.30pm
? Venue: The Lowry Hotel, 50
Dearmans Place, Chapel
Wharf, Salford, M3 5LH
? Further information: nicola.
mccormick@pro-manchester.
co.uk / 0161 8330964
Hot Topic Breakfast: How Can
Advisers Ensure Process is as
Efficient as Possible?
Despite the promised benefits
of technology in the deal
process, transaction times
appear to be lengthening
rather than shortening.
So what can advisers do to
improve the efficiency of the
transaction process?
Speakers at the event will be
Jeremy Cole, managing
partner at Cole Associates
Corporate Finance, and Paul
Ellaby from DAC Beachcroft.
Jeremy has been advising
ambitious business owners for
more than 30 years with
tailored corporate finance
advice.
Since qualifying in 1990 Paul
has advised on a range of
corporate finance matters. He
advises companies, their
shareholders and directors at
every stage of a company?s
life-cycle from start up to
succession and flotation.
? Time: 8am - 9.30am
? Location: DAC Beachcroft,
3 Hardman Street,
Manchester, M3 3HF
? Further information: 0161
817 3482 / claire.turnbull@
pro-manchester.co.uk
Tuesday, November 28
Free Chartered Institute of
Marketing - Dynamic Digital
Marketing Event
In an ever-evolving world of
digital, Dynamic Digital
Marketing will keep
businesses ahead of
competitors.
The free event, sponsored by
the Chartered Institute of
Marketing, will provide the
opportunity to hear from a
leading digital trainer, network
with like-minded individuals
and enjoy complimentary
refreshments.
During the seminar, delegates
will hear from Dawn McGruer,
founder of and head trainer at
Business Consort Digital and
Social Media Academy.
Dawn is a digital practitioner
with more than 17 years of
experience, as well as a digital
consultant, writer, speaker
and Chartered Institute of
Marketing tutor.
Topics she will cover include
the top 10 factors affecting
Google rankings, what works
best in digital marketing and
developing digital assets.
She will also discuss using
consumer behaviour to your
advantage, the speed of feed
in social media marketing,
content marketing and the
seven major digital marketing
trends for 2018.
? Time: 6pm - 8pm
? Location: Grindsmith,
231-233 Deansgate,
Manchester M3 4EN
? Further information: www.
digitalandsocialmedia
academy.com
Jane Parry
Thursday, November 23
Seminars on the Autumn
Statement
PM+M, the accountancy,
business advisory and
wealth management
group, will be staging two
free seminars following
the autumn statement.
The seminars will include
contributions from
PM+M?s senior team,
covering the major
changes announced in
tax and financial
planning, and will give
delegates an insight into
the policies behind the
numbers.
Jane Parry, managing
partner of PM+M, said:
?Our aim is to cut the
waffle and provide a
concise analysis of what?s
announced and how the
Chancellor?s proposals
will actually affect both
north west businesses
and individuals.
?I would encourage
anyone who could
possibly be concerned by
the outcome of the
autumn budget
announcements to join us
at these free events to help
them prepare for the
months ahead.?
East Lancashire Event
Details:
? Time: 8am - 10.30am
? Location:
Dunkenhalgh Hotel and
Spa, Blackburn Road,
Blackburn, BB5 5JP
? Further information:
events@pmm.co.uk
Bury Event Details:
? Time: 12.15pm 2.30pm
? Location: The Met,
Market Street, Bury, BL9
0BW
? Further information:
events@pmm.co.uk
Meet the Game-changing
Pioneers of Tech
Do you want to see what the
future looks like? Attendees at
this event will hear first-hand
where the inspiration for
pioneering tech companies
came from, their growth stories
and the pitfalls of scaling a
business when you?re the first
to market.
? Time: Noon - 5pm
? Location: UKFast Campus,
Archway, Birley Fields,
Manchester, M15 5QJ
? Further information: 0788
749 0252
Wednesday, November 29
Confidence Building Improv
Workshop
Do you assume everyone is
better than you?
Do you find making decisions
difficult, fear failure, or even
success?
Do you overthink situations
and get overloaded with worry
and anxiety?
If so, then join future promanchester for an improv
workshop to help encourage
you to take ownership of your
ideas and follow through to see
where the idea might lead to.
Often it isn?t a lack of ability
that may hold you back ,but a
fear of judgement.
Learn to ignore that fear and
instead see opportunity in
what may first appear to be an
obstacle, and be present in the
moment so that you can feel
more confident in your
decisions.
The session will include
exercises to encourage you to
be a bit daft in a room full of
people, to take advantage of
obstacles rather than yield to
them, and remember that we
all have an ingenuity that we
can utilise to our benefit
It will also teach you important
ways to improvise, useful in
many of situations
The speaker will be Eji Osigwe,
theatre company director of
ImproQuo.
He first got into performing
and writing at 17, when he
began his stand-up career.
After seven years, he decided
to help others to get involved
in performing comedy and to
also perform better as
individuals in the workplace.
He set up ImproQuo, the
comedy theatre company.
Numbers are limited, so
attendees may be restricted to
one to two people per
company.
? Time: 8am - 9am
? Location: The University of
Law, 2 Newyork Street,
Manchester, M1 4HJ
? Further information: 0161
817 3482 / claire.turnbull@
pro-manchester.co.uk
Tuesday, December 5, to
Thursday, December 7
Children?s
Global
Media
Summit 2017
Tristia Harrison, CEO at
TalkTalk, is the latest addition
to a line-up of industry
pioneers curated by the BBC to
address Children?s Global
Media Summit 2017.
The summit?s vision is to
redesign the future of media
for young people, for many of
whom the digital world is
without limits or end, an
unlimited resource with
unlimited possibilities for the
unlimited generation:
Generation U.
The event will cover
technology, diversity, celebrity
culture, learning and how to
balance opportunity and
responsibility in an unlimited
media era.
Sessions announced so far
include Generation Journalist,
Ca$hing In on the Kids, The
Rise of the Machines and The
Router of All Evil.
? Time: 9.30am - 5.30pm
? Location: Manchester
Central
? Further information: cgms17.
com/registration.
Tuesday, December 12
GDPR ? are you ready?
General Data Protection
Regulation (GDPR) represents
a huge shift in data protection.
Supporters say it hands back
control to consumers over the
use of their personal data, but
for companies it means a race
against time to become
compliant.
At this event, a panel of experts
will be discussing what
companies need to do next to
be ready.
? Time: 7.30am ? 10am
? Location: UKFast Campus,
Archway, Birley Fields,
Manchester, M15 5QJ
? Further information: 0788
?West Village?
? a four-building strong community
of like-minded businesses from the
media, PR, digital and creative
industries. Founded in 2009, Buffalo
7 works with a vast array of clients to
design and create impactful
PowerPoint presentations and has
now grown to a 31-strong team.
Lyndon Nicholson, CEO of Buffalo 7
said: ?To support our continued
expansion we wanted an office space
that would inspire our talented
team. The Treehouse does exactly
that and offers the ideal workspace
for us to focus on collaboration,
which is key for us as a creative
business. We also have room to grow
and have hired six more team
members since moving here.?
? Manchester Central beat off
competition from a number of UK
venues to be crowned ?most
innovative and tech-friendly venue?
at the Event Technology Awards. The
win follows an intense focus on
enhancing the venue?s IT
infrastructure to provide the best
? Leading user experience agency,
connectivity solutions. Shaun Hinds
Sigma, has announced the UK
CEO at Manchester Central, said:
launch of its successful Core
?Event technology is such a hot topic
intranet platform, which is set to
within the industry at the moment
boost efficiency and collaboration in and this accolade cements
the workplace. The product, which
Manchester Central?s position as an
represents a �,000 investment for industry leader within this area
the company, is already performing ? which we?re immensely proud of.?
strongly in Sweden, where it
launched in 2013 and has an
? Integrated communications
extensive market share. Sigma
agency Influential has strengthened
launched the platform at the
its talented PR, digital and creative
Enterprise Digital summit at the
teams following a number of key
British Academy in London on
client wins. The business has
November 16.
experienced significant growth over
the past two years with a 158%
? Steph Hughes has been appointed increase in profits over the past 12
as client services director at
months, it is also celebrating a raft of
Manchester-based creative
significant client appointments. In
communications agency, Dinosaur. light of this growth, the agency has
Hughes brings with her 15-years?
welcomed five new recruits, who
experience in FMCG and retail
will play a key role.
ONE
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THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 25
A COFFEE WITH...
Family is everything for
this business executive
James Doggart, CEO of Manchester-based tech company, CTS...
What is your proudest moment in
business?
That?s a tough one, but most recently,
at our company meeting, I stood at the
back and looked at all the people who
are now part of the CTS team. Normally
I?m stood at the front presenting, but I
realised that I?ve now got a great
leadership team and experts who can
share my vision. That made everything
feel very real - the fact that I?m
responsible for this group of people
and that we?re a family now. They?ve
made a commitment to us as a
business and we have to honour this
fully. It was quite a humbling moment.
I also feel proud when we get
comments from customers. We had a
great feedback from Manchester City
Council on whether we delivered that
level of customer service to everyone. It
meant we?d done a really good job, in
my view.
Do you have a motto that guides the
way you do business?
Make mistakes. I might have borrowed
this from somewhere, but I really
believe in it. I try to make one mistake
every day, it means you?re trying. If
you?re not failing, you?re not learning.
James studied at studied at South
Bank Polytechnic (now London
South Bank University).
He is married with children
aged seven to 21 years old and
says family is central to everything
he does.
He is in the process of moving to
Cheshire from East Lancashire
and spends his free time relaxing
with his family.
each way. It?s a productive time before I
get into the office and get my sleeves
rolled up with the operational side of
the business. They say entrepreneurs
have 20 minutes of inspired time a day,
I guess that might be true. The people
around me are just as inspiring and
that?s the culture I want to continue to
build. They should be the ones pushing
us forwards.
James Doggart
definitely not a suit. I can probably
count on one hand the amount of times
I?ve been appropriately dressed for an
event or meeting.
If you hadn?t gone down your career
path, what would you be doing?
My dad was a bus driver. I could have
Which individual has inspired you
just as easily followed the same path. I
most in your business life and why?
was lucky, went to university and
Whether it?s the first person who took
originally wanted to go into finance. I
you on, your first chairperson or your
may have had the wrong accent, but I
first sales manager, the people who
think I?ve always wanted to do what I?m
inspire you tend to be the ones who
have nurtured you. My first employer is doing now - running a great business.
now a fellow shareholder.
What do you think businesses will be
doing differently in 10 years time?
Do you use social media and, if so,
I think we won?t employ people
with how much success?
anymore. We?ll have a mutual contract
It?s a double-edged sword. I think
social media tends to eat itself in some - we?ll both want something out of it.
We need to share the intellectual
ways. We?ve used it effectively as an
capital we both create, that?s why I
organisation as a way of telling our
story, but on a personal level I?ve seen think learning is really important. I
think the relationship will be much
some challenges around LinkedIn,
more honest. I?m not saying work will
which has lost its original purpose.
become more transient, but I do think
it will be more fluid. The old rituals
What is your tip which could be
have gone.
invaluable in life or business?
I think the trend of remote working will
If someone tells you that you can?t do
continue too, there are too many coffee
something, do it anyway.
shops opening around here for that to
stop, and working in the Cloud allows
Do you dress up or down for work?
that to happen.
I dress the way I?ve always done. I?m
What do you always have with you?
My phone and my notebook and pen. I
don?t carry my laptop around. I have a
Chromebook at home which I can use
if I?m travelling.
What is your favourite film?
I guess I should try to sound
intellectual and have some world films
in this list. I?m probably more of a
Netflix or boxset person. With
ChromeCast and such devices it?s just a
case of plugging in anywhere and
watching.
What is the most inspirational book
you have read?
It?s not going to be a business guru?s
book like Sir Richard Branson?s,
although I have read it. I guess it has to
be Schindler?s Ark - hugely moving and
inspirational.
I read proper books, it?s my analogue
time. I?ve tried audiobooks and reading
devices like Kindle, but I need that
disconnection and separation from the
screen.
At what time of the day are you most
creative or inspired?
It?s always on my commute. At the
moment I travel in from East
Lancashire and it?s a good solid journey
Americano, latte, cappuccino, what?s
your coffee break favourite?
It would have to be a latte. Coffee
culture is important to me. That?s why
we built a coffee shop in our new
offices, to enable people to socialise in
a more relaxed way than a typical staff
room or kitchen.
26 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
ENTERPRISE
Customer service the
key for children?s bed
boss in dreamland
After four years of ups and down and countless sleepless nights Kids Funtime Beds
owner Tony Smith has finally started to see the fruits of his labour. The joiner turned bed
manufacturer behind Wythenshawe-based Kids Funtime Beds speaks to Stuart Greer...
A
the prototype for Millie in 2013 and
now sells 70 beds per week.
Smith?s success with Kids Funtime
Beds hasn?t been easy and he has
endured many sleepless nights trying
to overcome major manufacturing
problems.
A WRESTLING superfan has launched
a travel company to turn his passion
into a business.
Entrepreneur Lee McAteer has set up
Wrestling Travel to offer tailor-made
trips to events including WWE?s
WrestleMania and Royal Rumble in
America.
Other destinations include New
Japan Pro Wrestling in Japan and
Insane Championship Wrestling (ICW)
in Scotland.
McAteer, who runs travel firm
Invasion Camp Group in Salford, said
packages include tickets,
accommodation, transport and flights.
The 33-year-old said: ?As a huge fan
of WWE and professional wrestling, I
can put myself in the shoes of the
consumer as I am one.
?Having been to the last four
WrestleManias, I always ended up
buying everything late and struggled
for accommodation at a reasonable
price and therefore, the experience
always cost me a lot more than it
should have.
?I knew there was a gap in the market
for it as it was something I wanted
myself . We now have over 100 people
on a waiting list for WrestleMania
packages, which is crazy.?
McAteer caught the wrestling bug as
a boy when his parents took him to
watch a live match in Manchester.
Since then WWE has emerged as a
billion dollar business and a social
media powerhouse.
He said: ?I was a fan of wrestling as a
kid and have been hooked ever since.
joiner who built a
quirky bunkbed for his
step-daughter has
turned his handiwork
into a thriving
business.
Tony Smith created
But with production running
smoothly through an e-commerce
website, he is expecting turnover to
reach �3m by the end of the financial
year.
Smith, whose company is a 7,000 sq
ft unit on Roundthorn Industrial Estate
in Wythenshawe, claims customer
satisfaction is still his key driver.
?We?ve always had a great connection
with our customers,? the 37-year-old
said: ?Our aim is to provide a flawless
service from the order to the delivery.
It?s a great vote of confidence when the
Travel firm starts wrestling trips
Discover Oman
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?The way I see it is if you love what
you do then you never work a day in
your life so combining hobbies and
passions into a business is never a bad
thing.?
Taking inspiration from WWE?s
founder Vince McMahon, McAteer
wants to capture a slice of the wrestling
market ahead of WrestleMania which
next year takes place in New Orleans.
McAteer added: ?Vince McMahon is
an innovator.
?He has never once sat on his laurels
and always continues to strive for
greatness.
?In 2016 alone, there were 15.1 billion
views of WWE?s digital video. Their
distribution channels for marketing
their products are unparalleled,
especially on social media.?
9LVLWRPDQDLUFRPHQRURXUDSS
WREX\ERRNRUFKHFNLQRQOLQH
Ross Alcock (left) and
Lee McAteer (right)
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 27
Kids Funtime Beds
mum and dad are really excited about
the product and share a photo of their
little boy or girl with it. That makes it
worthwhile.?
Tony studied woodwork at college
before taking his carpentry skills on the
road with his travels.
He spent 18 months working on
building sites and renovations all over
Australia, before two years in New
Zealand honing those skills.
He returned to the UK in 2010 just
after the recession hit and found
himself in Barcelona working for a
decking company which fitted super
yachts with tens of millions of pounds.
In 2013 he moved back to
Manchester to work on a house
renovation and met his partner
Roseanne, Millie?s mum.
It was there the beds empire started
to take shape.
?I had seen what was on the market
and felt I could do a better job with
more modern designs and cheaper
than what was out there,? Smith said.
?So I set about building one for Millie. I
then knew I could give it a go.
?After setting up a Facebook page
orders came flying in. I was surprised at
how quickly it took off. I went from
building them by hand to having to get
them manufactured to keep up.?
It was this move that caused Smith
the biggest headache because
expensive machinery was breaking
down regularly causing delays in
production.
?I had one machine which kept
breaking down, so I got another, Smith
said. ?But that kept breaking down far
too often. I was spending so much on
engineers to repair them and fighting
the manufacturers to get my money
back. I was coming in on weekends to
work to get ahead on the inevitable
Discover Oman
Fly direct from Manchester
Daily Flights | Award Winning Airline | Year Round Service
next problem. It was a real struggle.?
But Smith was determined to make
Kids Funtime Beds a success and
invested �,000 in state of the art
equipment.
Smith?s other big problem was
handling online orders.
Initially he had a basic website his
dad had built, but he was spending 30
hours a week processing quotes and
dealing with individual enquiries.
Realising his business? growth was
Tony Smith (fifth
from left) with team
9LVLWRPDQDLUFRPHQRURXUDSS
WREX\ERRNRUFKHFNLQRQOLQH
suffering Smith realised he needed to
make significant changes.
By chance, he met Mike Anderson, a
stranger who was selling a car to his
father, who happened to run Nothing
But Epic, a digital e-commerce
company.
They created a brand new, fullyoptimised e-commerce website and
embarked on a low-cost digital
promotion campaign.
It has helped Kids Funtime Beds rise
to the top of the Google ranking and
sales went through the roof.
Another shrewd investment has been
in the little additional touches to
orders, such as including a children?s
goodies bag which include sweets, toys
and a letter from the team showing the
child who made their bed and telling
them to be good and work hard.
The future looks positive for Kids
Funtime Beds and Smith is anticipating
turnover to rise to �7m in 2019.
He said: ?The growth has been really
exciting, but customer service is still
the most important thing. I have a
brilliant team of drivers and fitters who
will do anything to get an order out in
time. We have a 99% Trust Pilot rating
and 212,000 followers on our Facebook
page. It?s those reviews that get me
excited because that means we are a
success.?
28 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
OUT OF OFFICE
Weekend
of luxury
staying in
your very
own castle
Nestled in a peaceful Northumbrian valley,
Langley Castle is an abundance of
historical intrigue and romance.
Lucy Roue spends two nights at the
atmospheric 14th century fort
S
ET in six acres of
grounds, staying at the
impressive four-star
Langley Castle Hotel is a
real experience. Built in
1350 the castle is like
nowhere I have ever
stayed before.
Draped in finery, stoic suits of
armour keep guard at reception while
many eyes keep watch over drawing
room guests - thanks to the abundance
of regal paintings.
Not only is the interior seriously
authentic but the bedroom we are
shown into is fit for a king (or queen).
The De Lucy Room is situated in the
main castle itself and has a four poster
bed with a cosy window seat set into 7ft
thick walls and a sprawling view over
the grounds.
If you look hard enough you might
spot Pedro the peacock parading his
way towards the summerhouse.
After a lengthy drive up north we
settle in, making use of the elaborate
walk-in shower and thankful to be
provided with fluffy dressing gowns
and slippers.
However, historic doesn?t necessarily
mean old-fashioned in all respects as a
flat screen TV with Sky overlooks the
Langley Castle. Right,
in the dining room and
one of the bedrooms
vast bed. In fact, all nine castle rooms
have a range of contemporary twists
and features, ranging from a spa bath
Langley is currently owned by Dr
and sauna to walk-in wardrobe.
Stuart Madnick, an American professor
These modern touches are
living in Boston.
juxtaposed with original architectural
He bought the castle in 1986 and
features - part of the same sturdy walls acquired the Barony of Langley from
that once repelled the Border Reivers
the crown in 2007, reuniting Langley
and rampant Scots.
with the title.
If you are interested in learning more
As we pay a pre-dinner visit to the
about the history, a daily battlements
Drawing Room, complete with log fire,
tour encourages guests to explore the
we meet deputy manager Elaine
venue further, including a
Robinson who started working
highlight trip to the very top of
at Langley on the opening day
the castle.
of the hotel, as a waitress.
Here we drank in the
Like all the staff we
panoramic views of
encounter she is
the surrounding
friendly and very
countryside and
knowledgeable
visited a stained
about the
These modern features
glass windowed
intricacies of the
are juxtaposed with
chapel which is
hotel?s past.
said to be haunted
We browse the
original architectural
by the ghost of a
pre-dinner
drinks
features
?Grey Lady?.
menu which
Lucy Roue
A fascinating 15
includes an
minute video caught
impressive
us up on decades of
assortment of gins and
Northumbrian history
house cocktails, just the
while the walking aspect,
ticket. Taking dinner on both
conducted by one of the younger
nights turns out to be quite the feast.
waiters, was also very insightful.
Starters we try include the spiced
Langley Castle
? Langley Castle was built in 1350
by Sir Thomas de Lucy and is a
fine example of medieval feudal
grandeur.
? It was gutted by fire in 1364 and
Castle remained a complete ruin
for over 500 years
? Its 12 ?Garderobes? are
considered the finest remaining
example of ?posh toilets? in
Europe.
? Author J K Rowling came to stay
at the Castle ? to gain inspiration
for her one of her books.
? Tim Healey used to work at
Langley Castle as a Court Jester,
alongside other members of the
cast of ?Auf Wiedersehen Pet?.
parsnip veloute complete with bhaji,
lobster risotto and grilled mackerel
rillette. The latter is my personal
favourite and by far the tastiest.
On to mains and my pink short rib
beef fillet with shallots is divine.
I pair it with a South Australian red
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 29
Is Wood any good?
wine, which at � a glass seems a bit
steep but is worth it.
The main is so good I want it the
second night too but in the interest of
variety I exercise self control.
My dining partner delves into the
halibut with braised lentils, kale and
Toulouse Sausage, which she is equally
impressed with.
On to sweets and despite being sold
out of our first choice, the vanilla
parfait with a tiny doughnut on the side
is indulgent and fun.
I choose the warm chocolate fondant
with peanut butter ice cream, which I
love. I savour every mouthful despite
being extremely full.
Part of the charm of Langley is the
chance to unwind in the quiet of the
Northumbrian countryside and
recuperate. However, those looking for
a bit of adventure can book a class or
excursion with Wild Dog Outdoors.
This quirky local company offers
guided tours, walking tours and
educational lessons of the area.
We opt for a 90 minute bushcraft
lesson with co-founder Kev Robson.
Taken in Langley?s grounds, we learn
how to make fire using prehistoric
Factfile
? To drive to Langley Castle from
Manchester takes approx three
hours and is around 140 miles.
? The De Lucy room costs �7
per night for two people.
? Dinner (three courses) costs
�.94 per person on the Table
d?h魌e menu. The relaxed dining
menu in the drawing room costs
less and the price is dependent on
the dishes chosen.
? The Bushcraft session is extra
and can be booked through info@
wilddogoutdoors.co.uk
methods and even decorate our own
arrows before mastering different
throwing techniques.
It is engaging and enjoyable, despite
the plunging temperature and Kev is a
dab hand at local history, having lived
and worked at the castle himself.
We leave with the impression that
Langley Castle is a great, unusual
weekend getaway - as long as you?re
not on a budget.
What do you do after you?ve won
MasterChef? Write a book? Check.
Do the demo rounds at food
festivals? Check. Open your own
restaurant? Check.
Simon Wood has done it all since
winning the BBC cookery show in
2015. But while other contestants
used their new-found fame to land
jobs in Michelin-starred London
kitchens in between, Chadderton
lad Wood took on a role as executive
chef at his beloved Oldham Athletic
with the same endearing humility
that made viewers root for him on
the show.
It was a shrewd move, giving him
carte blanche over the menu and
the chance to get to grips with both
fine dining and high-volume
corporate catering - skills he knew
would serve him well when it came
to opening his own place.
Which brings us on to the
eponymous Wood. Launched on
First Street in August, it promises
accessible and affordable fine
dining with bold British flavours.
The smoky scent of a Josper grill
wafts from an big, buzzy, timberclad open kitchen, where diners can
watch Wood and his team including head chef Mike Jennings,
formerly of Walkden?s respected
Grenache - at work.
It brings some much needed
excitement to the characterless
glass box of a building, but with
your back to the theatrics the space
has all the ambiance of a chain hotel
restaurant, not helped by the weird
black rubber placemats and a
dad-rock playlist that crashes
abruptly from Elton John to
Santana.
The menu, thankfully, is more
coherent, a well thought-out and
crowd-pleasing celebration of
autumn; game, dark fruits and wild
mushrooms abound.
Dishes are beautifully presented,
plated with the perfectionist?s
precision that won Wood the
MasterChef crown. But that
meticulous attention to detail seems
to wander when it comes to the
balance of flavours at times.
A plump pigeon breast blushes
perfectly pink, served alongside
slivers and fudgy blobs of fig. Bitter
curls of endive and a sprinkling of
salty, balsamic-glazed lardons do
their best to cut through the
overriding sweetness. Pork belly
(�) is better balanced; sweet,
melting meat set against a sour
burst of cider and raw apple. But it
needs more oomph, more of that
crackling crumb, and frankly just
more of it for the price.
Mains underwhelm. An overdone
cod dish (�) is stringy and dry,
leaning on a flavoursome leek,
fennel and parsley soffrito for
support.
A stingy scattering of crispy
chicken skin and two smokey black
whiskers of something I take to be
the ?tar? described on the menu
hang around awkwardly.
I want to fetch the butter-roasted
brill with chicken crackling I ate at
Hawksmoor last month to show how
good a dish like this could - and
should - be.
Duck disappoints too,
underseasoned and overpowered
by the sweet and sour punch of
plum and Sauternes dessert wine
sauce (�.50).
Two sides of spuds (�50 each) - a
rich, silky truffle mash and crisp,
saut閑d potatoes flecked with sea
salt, rosemary and chives - are
exceptional.
Service matches the ambition
Wood has for his restaurant. The
food doesn?t quite - yet - but all the
makings are there.
He?s clearly getting plenty right.
They?re doing a tidy trade on the
Tuesday night we visit, and will no
doubt thrive on the pre-theatre
crowds with a great value set menu
offering three courses for �.
EMILY HEWARD
Simon Wood
30 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
PROFESSIONALS
email: stuart.greer@men-news.co.uk
Corporate team at
law firm oversees
�0m of city deals
The corporate division of law firm
Shoosmiths in Manchester is on track
for a record year after advising on deals
worth more than �0m in the last
month.
The team has completed on a
number of high profile transactions
across a range of sectors, including
automotive engineering, real estate
and telecoms.
The national firm, which has a team
of eight in Manchester, including three
partners, Karen Procter, Tim JacksonSmith and Andrew Millar, who joined
the firm in September.
The team has been further boosted
by the recent recruitment of senior
associate, Anna Kerrane, and solicitor
Tom Baker.
Key deals completed by the team in
recent weeks include the �0m sale of
No1 Spinningfields by long-standing
client Allied London to Schroders
Investment Management.
Other deals including the investment
by private equity house Inflexion in the
management buyout of Xtrac, a
designer and manufacturer of high
performance gearboxes for the
motorsport and automotive industry;
and a multi-million pound fundraising
for an international financial services
Karen Procter
client and the �m sale of North
West-based specialist motorbike
insurer Carole Nash.
Shoosmiths also handled private
equity firm Inflexion?s simultaneous
buyout and immediate merger of
Bollington Insurance Brokers and
Wilsons Insurance Brokers to create
Bollington Wilson Group, and YFM
Equity Partners? investment in
Manchester-based business telecoms
infrastructure company 4net.
Karen Procter, corporate partner,
said: ?It?s been an incredibly busy start
to the autumn and we expecting this
positive momentum to continue to the
end of the year and into 2018.
?Confidence remains high in the
region, with both international
corporates and private equity bidders
particularly active.
?We are proud to have been at the
forefront of some truly eye-catching
and complex deals for our clients in the
north west and across the country,
demonstrating the strength of our team
and our cross-sector expertise.?
It has been an eventful year for the
Manchester office which moved into
the XYZ building in Spinningfields at
the start of the summer.
The firm has transferred its entire 190
strong team into the city?s new
headquarters developed by Allied
London and occupies 32,000 sq ft of
space including 11 different types of
workspace along with break-out areas.
Each of the office?s five practice
groups including corporate has been
assigned their own ?neighbourhood?.
Brexit jitters give lender boost
Specialist lender Together is
capitalising on the market volatility
caused by Brexit after announcing
strong quarterly figures.
Average monthly lending for the
Cheadle-headquartered firm was up
15.8% on the previous quarter at
�5.4m, and the loan book reached
�37bn, up 5.7% compared with
�24bn in June.
The firm?s claims low loan-to-value of
57.8% highlights the lender?s prudent
approach, whilst profit before tax saw a
quarterly increase of 2.9%.
Mike McTighe, group chairman at
Together said: ?During the quarter, we
accelerated our strategic investment in
our people, systems, distribution and
marketing to build the platform to
support our future growth ambitions.
We also further diversified our
funding structure with the issue of our
�5m debut public residential
mortgage backed security transaction.
?While detailed Brexit negotiations
may increase market volatility and the
UK economic outlook remains mixed,
this may create further opportunities
for specialist lenders.
With our successful 43 year track
record, established business model and
the investment we are making in our
platform, we believe Together is well
placed to benefit from these conditions
and to deliver on our ambitious growth
plans.?
Mike McTighe
In brief
? Law and tax specialist CMS has
appointed Nigel Lewis as a
partner in its Infrastructure,
Construction and Energy (ICE)
Disputes team in Manchester.
Lewis joins the firm from
Gowling WLG with 18 years?
experience advising on projects in
the construction, infrastructure
and energy sectors.
He has acted for many of the
UK?s largest developers and
contractors in some ?big ticket?
disputes.
More recently he has expanded
his practice to focus on the real
estate market, acting for some of
the largest developers and
financial institutions in the UK.
Chris Hallam, Head of the
Energy, Project and Construction
team in Manchester described
Lewis as a ?great addition?.
?The ongoing regeneration of
Manchester, combined with the
devolution deal, the embryonic
Northern Powerhouse initiative
and the recently published plans
of UK?s first sub-national
transport body - Transport for the
North - means the region is
expected to see significant growth
in construction, infrastructure
and energy projects in the coming
years,? he said. ?Having Nigel on
the ground will ensure that we can
meet the needs of our clients, both
in the UK and internationally,
who are looking to invest in this
thriving region.?
? Manchester-based property
and business law firm Ratio Law
LLP (Ratio), and sister business
residential property conveyancing
firm Ratio Residential, are
strengthening their respective
teams.
Property finance specialist,
solicitor Eli Pawlowski joins Ratio,
with Ratio Residential adding
property solicitor, Ted Kingsnorth.
The appointments come as the
businesses continue to expand
their client bases, with Ratio
announcing instructions from UK
retail arm of global online
publishing business The RealBuzz
Group recently, and Ratio
Residential?s panel appointments
to lenders Precise and Together.
Pawlowski has been recruited to
add further strength to partner
Gisella Alberici?s property finance
offer, and with over twenty years?
experience, Kingsnorth will work
closely with Ratio?s managing
director, Rachel Haymes.
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 31
IN ASSOCIATION WITH
Accountancy
firm irons out
textile takeover
Acountancy firm Hurst Corporate
Finance in Manchester has helped
broker the successful sale of a textiles
business.
Ian Dawson, associate partner, and
Ryan Niblock, corporate finance
executive, advised family-owned
Bedmaker Textiles on its sale to Evans
Textiles.
Bedmaker, which is based in Denton,
markets and distributes home textiles
such as duvet sets, valances,
bedspreads, curtains, throws, towels
and nursery products.
The company, which was established
in 1975 and has 15 staff, has built an
extensive supplier base across the Far
East, the Indian sub-continent, Turkey
and Portugal.
Its customers include high street and
out-of-town stores, mail order
companies and wholesalers across the
UK.
Evans, which is based in Ancoats,
supplies soft furnishings, curtains and
textiles to the hospitality, marine,
healthcare, education and commercial
sectors. It is family-owned and employs
more than 40 staff, with annual
revenues of nearly �m.
Dawson said: ?Bedmaker is a great
business with an excellent reputation.
It was crucial to the shareholders that
the business should be acquired by a
Ian Dawson
company with the same values and
passion for the brand so its growth
could continue.
?There are lots of synergies with
Evans Textiles and I am sure Bedmaker
will continue to thrive under its new
ownership.
?It was a pleasure to work with the
shareholders on this transaction and I
am delighted that we have secured the
right deal for them.?
Mark Winthorpe and Arshnoor
Amershi, of Pannone Corporate,
provided legal advice to Bedmaker?s
shareholders.
Paul Callan, managing director of
Evans Textiles, said: ?As a business, we
are constantly evolving and diversifying
to provide the very best for our
customers.
?The acquisition of Bedmaker
Textiles adds a fantastic supplier and
customer base to our portfolio and I
am looking forward to building on the
success of Evans and developing the
business further.?
ROBERT WALTERS
MEN BUSINESS OF THE YEAR AWARDS
Our continued sponsorship of the Manchester Evening News
Business Awards is further evidence of our support of the local
business community. Over the last 16 years, we have built
outstanding relationships with both clients and candidates
across the Manchester region and continue to provide them
with industry leading professional recruitment solutions in the
following industries; accounting & ?nance, ?nancial services,
www.robertwalters.co.uk
IT, HR, manufacturing & engineering, logistics, secretarial
& support, interim management, senior appointments and
procurement & supply chain.
As part of a global recruitment consultancy we are able to
provide businesses with a tailored local service that is backed
by over 30 years of experience and a global network of
candidates.
25TH ANNIVERSARY
BUSINESS
OF THE
Robert Walters is proud to be a sponsor of the 2017
Manchester Evening News Business of the Year Awards
for a ?fth year. Last year?s awards highlighted a number of
outstanding businesses in the region and we look forward to
identifying the signi?cant talent and successes there are within
Greater Manchester during this years awards.
YEAR 2017
32 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
COMMERCIAL
PROPERTY
by David Thame
Same day delivery
rush will mean
local warehouses
U
rban logistics is
coming to a vacant
lot near you, thanks
to the Black Friday
retail rush. The
latest trends in
same-day
e-commerce delivery will mean more
vacant urban and near-urban sites
being redeveloped as warehousing.
But with housebuilders targeting the
same sites, it could mean planners
have to make hard choices.
Logistics specialists and investors are
signalling a switch by retailers and
third-party distributors away from large
distribution depots close to motorway
junctions ? and towards 50,000-100,000
sq ft units closer to urban areas.
This is in addition to the large
number of smaller depots of 5,00010,000 sq ft required by parcels
operators.
Investor LondonMetric Property Plc
is the first to make the trend explicit by
offloading a 274,000 sq ft Tesco
warehouse in Bolton ? and promising
to invest the �.4m proceeds of the
Tesco sale in buying urban logistics
units instead.
LondonMetric?s surprise sale, comes
just three months after buying it.
Despite off-loading the big shed
LondonMetric has decided to hang on
from Barclays Corporate Banking and
to the 11 smaller urban logistics units it Moore Stephens, also suggests the
purchased as part of the Cabot
trend to larger urban logistics units (as
portfolio at the same time as the Tesco
distinct from smaller parcels depots).
warehouse.
Philip Bird, partner at Moore
Andrew Jones, chief executive of
Stephens, said: ?The logistics sector
LondonMetric, explained: ?Consumer
currently faces a crisis in warehousing
shopping patterns in food retailing
space.
continue to evolve quickly and so in
?This is in the face of growing
response to strengthening investor
?hotspots? in the logistics sector such as
appetite for logistics assets over the last e-commerce where the requirement is
few months, we have decided to
increasingly for larger warehouses in or
monetise this asset.
near urban locations.
?In line with our strategy, we will
?Whilst new build is occurring, this is
recycle the proceeds into our growing
unlikely to come on stream quickly
urban logistics portfolio and our
enough, meaning that rents will
development pipeline which offer
continue to increase.?
more attractive yields and greater
Bird says that retailers want
certainty of growth.?
to keep larger quantities of
The 274,000 sq ft Tesco
stock closer to urban
regional warehouse was
populations, to make
acquired as part of the
it easier to complete
�7 million Cabot
same day
logistics portfolio in
deliveries. Stock at
The requirement is
August.
traditional larger
The unit is let to
warehouses
increasingly for larger
Tesco for a further
? many of them
warehouses in or near
four years at a
outside cities ?
urban locations
rental of �395
could not be
million a year, a rent
transported to
Philip Bird
of �27 a sq ft.
customers quickly
The UK Logistics
enough for same-day
Confidence Index 2017,
delivery.
Property giant eyes retail areas
THE former owner of Warrington?s
Golden Square shopping centre says
that buying new retail floorspace in the
north west is something they ?would
be silly not to consider?.
Legal & General?s newly-appointed
head of retail property Simon Russian
says that the north west is currently a
gap in their portfolio ? but that they
would buy in the region if the right
asset came their way.
LGIM Real Assets (Legal & General)
has promoted Russian to Head of
Retail as it continues to strengthen its
retail platform. Legal & General (L&G)
has committed almost �0m this year
alone into improving and evolving its
retail destinations for its consumers.
L&G is currently involved with a
number of schemes across the UK
where it has made significant
investments into improving the retail
experience for its local residents. These
include the Dolphin Shopping Centre
in Poole, the Grafton Centre in
Cambridge, Dover St James, The
Arndale Centre in Eastbourne, Thorpe
Park Leeds, and Jackson Square,
Bishops Stortford. But, for now,
nothing in the north west.
Russian said: ?It?s just a coincidence
that we?re not in the north west today.
We will look at shopping centres, and if
the right opportunity came up we?d
look at it. We would be silly not to
consider it.?
Russian?s task will be to continue the
leisure revolution which has turned
shopping centres from shops plus a
few restaurants, to restaurants plus
some shops.
?We don?t want to be passive
owners,? he said. ?We?ll be continuing
to expand leisure content in shopping
centres. The question is what comes
next after casual dining, what?s the
next leisure concept, because casual
dining has probably peaked.?
Briefs
? Aim Physiotherapy has taken
a single storey self-contained
office building at 18 Egerton
Road, Hale. The practice,
established in 2009 and
providing expert physiotherapy
services in Holmes Chapel, was
successful in obtaining a
change of use to medical for
another clinic in Hale. Regional
Property Solutions acted for the
private landlord in the letting of
the 612 sq ft accommodation,
with on-site parking, which has
been taken on a three year
lease.
? OBI Property announced
that One Marsden Street,
Manchester, is fully let
following the deal with
industrial investment company
A2E to take 2,600 sq ft on the
second floor of the 12-storey
building. A2E has taken a
ten-year lease with a break at
year five. OBI Property acted on
behalf of building owner, the
Standard Life Investments UK
Real Estate Fund and the deal
follows on the back of bank
ABN AMRO taking 2,500 sq ft
last month, and recent lease
renewals by Gerald Eve,
Cushman Wakefield and
several other occupiers.
? Black Cat, the Manchester
building consultancy practice
established in October 2015,
has announced further
expansion of its niche building
surveying and project
management team. Marek
Baldwin has joined the practice
as an Associate Director. He
was previously at Workman
LLP. Marek?s appointment
increases the size of Black Cat?s
professional team to nine.
? Cushman & Wakefield?s
logistics and industrial team
has advised Travis Perkins on
the disposal of three surplus
sites across the north west. The
sales include: Woodhouse Lane
in Wigan, a prominent main
road trade counter which
attracted interest from the
owner occupier market; Boodle
Street in Ashton-under-Lyne,
located on the outskirts of the
town centre; and a three-acre
site in Sandside, Cumbria,
which sold for approximately
�0,000 per acre. All three
sales were made to private.
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 33
IN ASSOCIATION WITH
Harworth Group?s
Multiply development
Reports of huge extension
to the Logistics North site
THE north west?s largest speculative
warehouse development since the
recession could be coming to Bolton?s
Logistics North.
First Panattoni and Exeter Property
Group are understood to be behind
plans for a 375,000 sq ft unit to be built
next to Amazon?s warehouse at the
Logistics North scheme.
Savills and JLL are understood to be
advising the developers.
The move comes as Harworth Group
? who have pioneered development at
Logistics North - announced that
construction work on the first phase of
their multi-unit Multiply development
has been completed
The units, which are 63,070 sq ft,
55,660 sq ft and 44,771 sq ft in size,
have been built as a response to the
lack of high quality units available to
businesses in the north west and are
aimed at businesses seeking units
adjacent to the motorway network
for rapid access to the rest of the
region.
Harworth received outline planning
consent for Logistics North, the largest
live commercial development in the
north west, at the end of December
2013.
To date, over 1.5m sq ft of
commercial space has been built with a
further 1m sq ft under construction or
committed to be constructed.
More than 1,500 people are
employed on the site by occupiers
including Aldi, Whistl, MBDA, Greene
King, Costa and Komatsu.
Next year will see Amazon and Lidl
open their respective units on site,
increasing employment numbers
further.
Once complete, Logistics North is
expected to deliver around 5,000
jobs.
Plans for a new residential
neighbourhood just outside the
Northern Quarter are gathering
pace - as the council considers plans
for 160 new apartments and a
restaurant.
A network of Victorian backstreets stretches north of the city
centre between Oldham Road and
Rochdale Road, part of an area
historically known as New Cross.
And there are now two separate
developments on the table.
Town hall bosses say the district is
suitable for a ?more mature?
Northern Quarter as they look to
extend the city centre fringes.
The latest residential proposals by
developers Beech would see the
Mountain of Fire and Miracles
Church, on the corner of Rochdale
Road and Thompson Street,
knocked down to make way for flats.
In total 155 apartments are
proposed for the plot, next to the
existing Skyline apartments and
more or less opposite the Marble
Arch pub.
The extensive site - fronting
Rochdale Road and stretching back
along Thompson Street and Bendix
Street to Mason Street - would be
filled with one, two and three-bed
apartments for private rent.
At its height the blocks would
stand at 15 storeys, slightly lower
than the next-door Skyline.
Hatter Street, the small side-road
that runs through the middle of the
site, would be stopped up under the
plans and the existing church be
demolished. The rest of the land is
either vacant or being used as a
surface car park.
Meanwhile, separate proposals
have been submitted to redevelop a
surface car park further down
Mason Street. on the site of the old
Hat and Feathers pub. A new
six-storey block would feature a
restaurant and shops with 14
apartments above.
Both sets of proposals come
shortly after the council approved a
� masterplan to improve road
surfacing, public spaces and
greenery in the New Cross area.
34 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
FEATURE
Passion in
family firm
paying off
Pictured: Marc
Waterfield (left)
and Matthew Bird,
Property Manager,
at MAG Property
Logistics firm Select Transport has
quintupled its operation at the World
Freight Terminal, Manchester Airport.
Its owner, Marc Waterfield, has spoken
to Stuart Greer about the extraordinary
journey he and the company have been
in the last quarter of the century
M
arc Waterfield?s
first foray into
business was a
baptism of fire.
No sooner had
he left college he
was neck deep in
the unenviable task of trying to rescue
his dad John?s struggling logistics firm.
But within 12 months, channelling a
determination beyond that of your
typical 20-year-old, he had managed to
turn things around. Fast forward 15
years and that grit has paid dividends.
His company, which has recently
rebranded from Select Euro Express, to
Select Transport, specialises in road
collections and deliveries for the air
cargo industry?s freight forwarding
community, and is on a journey of
continued expansion having just
signed a deal which will quintuple its
operation at the World Freight
Terminal, Manchester Airport.
This is on the back of posting yearon-year growth of 42% in March.
Not bad for a man who left school
without a single qualification to rebuild
the company from his mum?s garage
down the road in Wythenshawe.
Recalling those early days, Waterfield
said: ?I left school with nothing, not
one qualification. I just wasn?t
interested in school. I wanted to get out
and earn some money. But I wasn?t
expecting to leave college and jump
straight trying to get my dad?s business
out of trouble.
?We had debts but didn?t want to
throw in the towel and walk away. I had
to take control of the business to rescue
it, and I worked really hard to turn it
includes a Bentley used in the
around and back into profit in that first legendary Le Mans race and model
12 months.?
dinosaurs from Manchester University
Waterfield achieved this by scaling
to an exhibition in the south.
back the small operation and restarting
It is no exaggeration that Waterfield
it. ?It was a high pressure
has given everything to the company.
environment,? he said. ?Mum was great
But three years ago it became
letting me get on with it form the
apparent that he was giving too much.
garage but she was around to help with
?I have a lot of drive and ambition,
brews and lunch.?
and work at a million miles an hour,?
Once out of the woods,
the 36-year-old said. ?But I was
Waterfield took a sabbatical in
basically working 80 hour
the sun and spent a season
weeks and collapsed at my
working in Greece,
desk with chest pains.
before returning home
?It was scary and
to help the company
made me realise I
moved into offices
needed to rethink
in Simonsway.
how we were
It has been a
Soon there was
operating for the
challenging journey:
another move
long term.
down the road to
?That being said
plenty of highs and lows
Handforth, at
I did return to
Marc Waterfield
which time the
work after only two
company had eight
days, but I knew
vehicles and eight
then I needed to
staff, with Waterfield
change the culture from
doing everything in the
?ask Marc about every
way of administration himself.
little thing? to building the
Then came the move back to
company around good senior staff.?
Wythenshawe and a single unit at the
Waterfield also realised that he
cargo centre in 2013, where the
needed help if he was to grow the
number of staff grew to 35.
company the right way.
The number of staff has double, and
The last 18 months has seen
earlier this year Select Transport took
investment from Ramon Mehra, who
over two more units, and has very
has many years blue chip board level
recently signed up for a further two.
experience, as well as senior managers,
The business has also recently
Giles Hazelton as operations director,
diversified into ?off airport? contracts,
who has 20 years running a DHL
providing freight and delivery services. franchise, airfreight expert Victoria
Some of the more interesting items
Swindell is the new commercial
the company has been asked to move
director, and Louis McCumesky as
financial controller. ?I have no formal
education, so everything I know I?ve
learnt as I?ve gone along,? said Marc.
?I realise that I needed to expanded
my corporate knowledge and learn to
think more strategically. So I have
started getting business coaching. It?s
funny to think that I used to hate
learning, but absolutely love it now.
?It has been a challenging journey:
plenty of highs and lows, but I am more
excited now than in any point during
the last 15 years.?
And what about his dad John, who
started the firm 23 years ago with one
van running a daily trip from
Manchester to Scotland.
Well, he stills works in the company
and now manages the warehouse,
having previously worked as a driver.
The family theme continues within
the operation with father and son Gary
and Matthew Morris running daily
operations to keeping freight moving
24 hours a day.
Waterfield, who is married with two
children, says the key to the company?s
success is using the airport?s global
route connections as the platform for
growth and investment in new
technology.
?We now plan to invest further into
security screening, with specialist X-ray
equipment and a new security
screening team to ensure we can offer a
one stop shop for our customers,? he
said. ?Cargo security screening is the
next step for Select to ensure we can
maintain the level of growth and
continue to invest in Manchester?s
freight forwarding community.?
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 35
Terminal to world
The World Freight Terminal
(WFT) at Manchester Airport is
a purpose built gateway for
businesses in the air cargo and
logistics supply chain.
Having recently celebrated
its 30th anniversary, the
industrial hub of the airport
has more than 60,000 square
metres of warehouse and office
space across 57 acres.
It is home to five industry
leading cargo handling
companies, which occupy
around 27,000 square metres
of on-airport transit shed
space, as well as five ramp
handling companies.
Around 100 hundred freightforwarding and logistics
provider companies, including
Select Transport, operate in or
around the WFT, ranging from
the biggest names in global
logistics provision for
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Magical Christmas Mansion,
Father Christmas at the Farm,
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www.tattonpark.org.uk/MEN
multinational manufacturers
and distributors, to small
companies offering a more
personal service to shippers
and importers.
Other tenants in the WFT
include airline offices, sales
agents and customs and health
officials, all capitalising on the
100 airlines which serve 220
destinations worldwide
including over 30 B747
freighter movements each
week, and frequent visits from
the Antonov 124 outsize
freighter.
Manchester Airport
currently handles around
120,000 tonnes of import and
export freight and mail each
year.
It?s biggest cargo markets for
import are the Far East and the
Middle East, with daily flights
connecting to all of these
destinations. North America is
a key destination for exports,
while Latin America is also
emerging as a major source
both for imports and
exports.
Matthew Bird, property
manager, at Manchester
Airport Group (MAG)
Property, said: ?It is pleasing
that more companies are
seeing the advantage of
locating at Manchester
Airport.
?Our focus at MAG Property
is to identify the most
appropriate property solution
to suit the individual needs of
businesses and, in particular,
those in industry sectors that
benefit from airport locations.
?We?re proud to be
supporting Select Transport in
the expansion of their
business.?
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blackburn@beeverstruthers.co.uk
THURSDAY, NOVEMBER 23, 2017
GREATER MANCHESTER BUSINESS WEEK 37
TECHNOLOGY
IN ASSOCIATION WITH
Offices are latest to
get tech makeover
In the first of a series of articles looking at the way technology is
causing modern workplaces to change, Ben Rooth discovers more
about what the offices of the future will look like...
T
HE technological
revolution is changing
the way modern
workplaces function at
a greater pace than has
ever been witnessed
before. But this isn?t
the only factor.
Changes to company culture and the
way offices are designed and
subsequently built are also proving to
be of fundamental importance.
Fit out and refurbishment
consultancy Overbury, which operates
an office in Manchester, is on the
frontline of working with companies to
ensure that they maximise their
workspaces.
Director Philip Westwood explained:
?Advancement in technology is
fundamental to the evolution of the
modern workspace.
?The working environment is no
longer confined to the four walls of the
office.
?Regardless of whether employees
work at home, in a coffee shop or at a
client?s office, the IT infrastructure
should be in place to ensure that tasks
can be carried out effectively and
without disruption.
?Businesses that can achieve this will
have a more motivated, satisfied
workforce, which believes and trusts its
employer to deliver.?
Nonetheless, Westwood is equally
unequivocal that ?the office desk is
here to stay?.
?The desk certainly isn?t a thing of the
past,? he explained.
?Whilst there has been a move away
from the traditional office concept,
certain functions still require work
stations, particularly those jobs which
are ?paper heavy?.
?However, the days of having a fixed
workstation with photo frames of loved
ones on it, is becoming outdated.
?Office design is now task orientated.
?Employees need the flexibility to
operate in different environments
depending on the type of work they are
doing.
?One task may require reviewing
documents or plans and the next may
Philip Westwood
involve a confidential telephone call
that needs to be held without
disturbing fellow colleagues.
?As fit out consultants, we work with
the client to understand their
requirements and create the office
design around their needs.
?Businesses and their employees are
demanding more agile working spaces;
however, this can only be achieved if
the correct IT infrastructure is in place
to support flexible working.?
Overbury specialises in the fit out
and refurbishment with projects
ranging from a few thousand pounds
up to �0m.
Part of construction and regeneration
giant Morgan Sindall Group, which has
revenues of �6bn, Overbury has
teams operating in commercial offices,
higher education and retail banking.
Westwood adds that the health and
wellbeing of staff is consistently a key
consideration across all areas of office
design.
He continued: ?Whilst there are
fitness trends which may be considered
a fad, some are certainly here to stay.
?Vertically moveable desks which
offer staff the flexibility to stand up or
sit down to help improve circulation
are becoming more mainstream.
?Likewise, workplace apps are
becoming increasing more
commonplace.
?From being able to book a
workstation, pod or meeting room, we
are now seeing apps which take that a
step further and allow the office to
respond to the employee and the task.
?Employees may now book a meeting
room and, upon entry, the room will
recognise the employee and will tailor
the room, from air conditioning to
lighting, to suit that individual or team.
?It can also be tailored for a
particular task, be it a conference call
or a brainstorming session that may
require the white-board being turned
on and lights dimmed.?
?The office will effectively ?think? for
the business.
?We - as fit out consultants - need to
therefore understand the roles and
tasks of each member of the team and
understand how they collaborate and
work so that we can then provide the
exact resources and settings to meet
and indeed exceed their
requirements.?
End of drab
workplaces
The office is no longer the realm of
dull grey desk separators, blue
squared carpet tiles, and teams of
people staring into grey framed
computer monitors. Today?s
workforce simply won?t accept
that any more.
The cutting-edge businesses are
embracing new ways of working to
simplify not only their working
practices but also the way the
team interacts with the business.
Bring your own device (BYOD)
has been talked about for a few
years now and it enables teams to
work with their own, preferred
technology. Mac enthusiasts have
the experience they?re used to, the
Windows fans can stick with what
they know and team Linux have
the freedom to do as they wish
with their OS and UX.
This is something that is set to
gain even more momentum as
devices become more capable and
more affordable. Whilst personal
devices can be replaced as
regularly as every one or two
years, when new features and
models are released; business
tech is significantly more
expensive when reinvigorating a
whole team?s tech.
It?s going to reach the point
where businesses can?t
sustainably or financially keep up
with the expectations of their
teams when it comes to tech and
that?s when BYOD is set to come
into its own.
Alongside this the capabilities of
remote working and desktop-asa-service (DaaS) are enabling
teams to access their files and
business desktops from anywhere
in the world.
One thing is for sure, there?s no
room for drab workspaces with
out-of-date tech.
Lawrence Jones,
CEO, UKFast
38 GREATER MANCHESTER BUSINESS WEEK
THURSDAY, NOVEMBER 23, 2017
AGENDA
Is there an event you think should be included on this page? Let us know by sending details to eventsdiary@men-news.co.uk or speak to our business reporter
Emma Curry on 0161 211 2476. Please include the name of the event, a brief description, the time and date, the venue, and the contact information.
Thursday, November 23
Secrets of How to Get Tech
Funding
BusinessCloud will be shining
a spotlight on the issue of
funding for tech at a free
business event.
Do tech companies have to go
to London for funding? What
impact will Brexit have on
future investment for tech?
How much equity should tech
firms be prepared to give
away?
These are just some of the
questions to be answered at
this breakfast event.
? Time: 7.30am ? 9.30am
? Location: UKFast Campus,
Archway, Birley Fields,
Manchester, M15 5QJ
? Further information: 0788
749 0252
Pro-manchester
Property
and Regeneration Lunch.
This event will see two panels
of experts debating themes
from affordable housing,
planning and greenbelt
release, to trends affecting
commercial development and
investment.
The first two panellists for the
commercial real estate panel
have been confirmed as Chris
Reay from Allied London and
Will Lewis from OBI Property.
Lewis specialises in advising
landlords and occupiers in the
transactions and asset
management team.
Meanwhile, Reay has overseen
the development, leasing and
investment sales of The XYZ
Building, No 1 Spinningfields
and The Pavilion.
Tickets for the event cost �
plus VAT, including a drinks
reception and a two-course
lunch.
? Time: Noon - 2.30pm
? Venue: The Lowry Hotel, 50
Dearmans Place, Chapel
Wharf, Salford, M3 5LH
? Further information: nicola.
mccormick@pro-manchester.
co.uk / 0161 8330964
Hot Topic Breakfast: How Can
Advisers Ensure Process is as
Efficient as Possible?
Despite the promised benefits
of technology in the deal
process, transaction times
appear to be lengthening
rather than shortening.
So what can advisers do to
improve the efficiency of the
transaction process?
Speakers at the event will be
Jeremy Cole, managing
partner at Cole Associates
Corporate Finance, and Paul
Ellaby from DAC Beachcroft.
Jeremy has been advising
ambitious business owners for
more than 30 years with
tailored corporate finance
advice.
Since qualifying in 1990 Paul
has advised on a range of
corporate finance matters. He
advises companies, their
shareholders and directors at
every stage of a company?s
life-cycle from start up to
succession and flotation.
? Time: 8am - 9.30am
? Location: DAC Beachcroft,
3 Hardman Street,
Manchester, M3 3HF
? Further information: 0161
817 3482 / claire.turnbull@
pro-manchester.co.uk
Tuesday, November 28
Free Chartered Institute of
Marketing - Dynamic Digital
Marketing Event
In an ever-evolving world of
digital, Dynamic Digital
Marketing will keep
businesses ahead of
competitors.
The free event, sponsored by
the Chartered Institute of
Marketing, will provide the
opportunity to hear from a
leading digital trainer, network
with like-minded individuals
and enjoy complimentary
refreshments.
During the seminar, delegates
will hear from Dawn McGruer,
founder of and head trainer at
Business Consort Digital and
Social Media Academy.
Dawn is a digital practitioner
with more than 17 years of
experience, as well as a digital
consultant, writer, speaker
and Chartered Institute of
Marketing tutor.
Topics she will cover include
the top 10 factors affecting
Google rankings, what works
best in digital marketing and
developing digital assets.
She will also discuss using
consumer behaviour to your
advantage, the speed of feed
in social media marketing,
content marketing and the
seven major digital marketing
trends for 2018.
? Time: 6pm - 8pm
? Location: Grindsmith,
231-233 Deansgate,
Manchester M3 4EN
? Further information: www.
digitalandsocialmedia
academy.com
Jane Parry
Thursday, November 23
Seminars on the Autumn
Statement
PM+M, the accountancy,
business advisory and
wealth management
group, will be staging two
free seminars following
the autumn statement.
The seminars will include
contributions from
PM+M?s senior team,
covering the major
changes announced in
tax and financial
planning, and will give
delegates an insight into
the policies behind the
numbers.
Jane Parry, managing
partner of PM+M, said:
?Our aim is to cut the
waffle and provide a
concise analysis of what?s
announced and how the
Chancellor?s proposals
will actually affect both
north west businesses
and individuals.
?I would encourage
anyone who could
possibly be concerned by
the outcome of the
autumn budget
announcements to join us
at these free events to help
them prepare for the
months ahead.?
East Lancashire Event
Details:
? Time: 8am - 10.30am
? Location:
Dunkenhalgh Hotel and
Spa, Blackburn Road,
Blackburn, BB5 5JP
? Further information:
events@pmm.co.uk
Bury Event Details:
? Time: 12.15pm 2.30pm
? Location: The Met,
Market Street, Bury, BL9
0BW
? Further information:
events@pmm.co.uk
Meet the Game-changing
Pioneers of Tech
Do you want to see what the
future looks like? Attendees at
this event will hear first-hand
where the inspiration for
pioneering tech companies
came from, their growth stories
and the pitfalls of scaling a
business when you?re the first
to market.
? Time: Noon - 5pm
? Location: UKFast Campus,
Archway, Birley Fields,
Manchester, M15 5QJ
? Further information: 0788
749 0252
Wednesday, November 29
Confidence Building Improv
Workshop
Do you assume everyone is
better than you?
Do you find making decisions
difficult, fear failure, or even
success?
Do you overthink situations
and get overloaded with worry
and anxiety?
If so, then join future promanchester for an improv
workshop to help encourage
you to take ownership of your
ideas and follow through to see
where the idea might lead to.
Often it isn?t a lack of ability
that may hold you back ,but a
fear of judgement.
Learn to ignore that fear and
instead see opportunity in
what may first appear to be an
obstacle, and be present in the
moment so that you can feel
more confident in your
decisions.
The session will include
exercises to encourage you to
be a bit daft in a room full of
people, to take advantage of
obstacles rather than yield to
them, and remember that we
all have an ingenuity that we
can utilise to our benefit
It will also teach you important
ways to improvise, useful in
many of situations
The speaker will be Ej
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