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ACH Manager Quick Reference Guide

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ACH Manager Quick Reference Guide
Enterprise Bank and Trust
www.EnterpriseBanking.com
I. ACH Manager Menu
Hover over Management Tools and choose ACH Manager.
Note: Depending on your user rights the menu may be less than what appears in the above image.
Inquire ACH Transfer – Allows you to search up to 45 days of ACH history to view the details of
previously processed batch or file.
Change ACH Transfer – Allows you to change or complete a previously saved batch that was started but
never processed.
New ACH Transfer – Allows you to create a new batch with either outgoing credits or debits.
New ACH Transfer Using Existing Transfer – Allows you to re-use the ACH details of a previously
submitted batch or file. Only batches or files submitted within the past 45 days may be re-used.
Delete ACH Transfer – Allows you to delete a previously saved batch that was started but never
processed.
ACH Transfer Template – Allows you to create a template with ACH entries that can be re-used at a
later date. Templates are available for use anytime and are not affected by the 45 day history parameter.
Import ACH Transfer – Allows you to import a previously created NACHA formatted file.
Import ACH Using Template – Allows you to build a file layout template to read a non-NACHA
formatted file that you wish to import such as a comma delimited file (.csv).
II. How to Submit an ACH
1. Hover over Management Tools and choose ACH Manager.
2. Choose either :
a. Import ACH Transfer to import an ACH File, or
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b. New ACH Transfer to create an ACH batch and then select the ACH Type.
3. Click Submit.
4. To Import the File:
a. Browse to locate your ACH file and then choose the Transfer Type from the drop down that
best describes the type of ACH file that you are importing then click Next.
b. Verify the data that the system detected from your file and then click Process to complete the
import or click Review to review the transactions in your file for any final edits.
c. When prompted to use your token:
i. Turn your token on by pressing on your token.
ii. Unlock your token by entering your 4 digit PIN.
iii. At the APPLI - screen press 2 on your token.
iv. Enter the 8 digit Challenge Value from the website into your token. A return value
should appear.
v. Enter the returned value from your token into the Response Value box.
vi. Click Submit.
d. The system will then edit check and limit check the file. Ensure the file successfully processes
and then click Done.
5. To create the ACH batch:
a. Provide a description for the batch and then select the settlement date for the batch.
b. Choose the Enterprise Bank account that will be the offset in the batch.
c. Enter the appropriate information for the individuals/vendors that you are crediting/debiting.
Note: Select the Prenote box if this is the first time that you are attempting to send an ACH entry
to this recipient. This will “test” the account information and send the recipient a $0.00 entry. If
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you do not receive a return notice or notice of change within 6 business days then it is okay to
send a “live” dollar entry to the recipient.
d. Click the Description link to add a manual description that will appear on the recipient’s bank
account statement.
e. Click Save to save the data for later user. The batch can then be viewed by choosing Change
ACH Transfer from the main ACH Manager menu or click Process to process the batch
immediately.
f. When prompted to use your token:
i. Turn your token on by pressing on your token.
ii. Unlock your token by entering your 4 digit PIN.
iii. At the APPLI - screen press 2 on your token.
iv. Enter the 8 digit Challenge Value from the website into your token. A return value
should appear.
v. Enter the returned value from your token into the Response Value box.
vi. Click Submit.
g. The system will then edit check and limit check the file. Ensure the file successfully processes
and then click Done.
III. Tips & Reminders
1. New Templates or modifications to existing Templates using the ACH Transfer Template menu option
requires another individual to approve prior to use. If your company does not have a second individual
with proper rights to ACH Manager who can act as the approver then the Bank can play that role. Please
contact the Bank at 978-656-5769.
2. All ACH batches and files must be balances; meaning, the total amount of the credits and the total
amount of the debits must be equal. Else, the file will reject during the edit process.
3. All ACH batches and files must contain an offsetting entry that is an Enterprise Bank account.
4. All ACH batches and files will be processed during one of the ACH processing times: 11:00 AM, 1:00
PM, 4:00 PM & 5:00 PM. All batches and files submitted after 5:00 PM will be processed the next
business day.
5. By default, Massachusetts tax payment types are enabled. If other states or tax types are required please
contact Electronic Servicing at 978-656-5769 to enable.
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