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How to Find Your Wi-Fi Credentials Using Your FiOS TV

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Verizon QuickGuidesTM page 1 of 5
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
If you have FiOS TV and Internet service, here’s a quick and easy way to find
your Wi-Fi network name and password.
Turn on your TV and FiOS Set Top Box (STB).
Links to verizon.com
External Links
For more information, visit verizon.com/support
or @ VerizonSupport on Twitter
QG08_How_to_Find_Your_Wi-Fi_Credentials_On_Your_FiOS_TV_Menu.pdf
Step 1
Verizon QuickGuidesTM page 2 of 5
Step 2
Press the Menu button on your FiOS Remote to show the
Interactive Media Guide (IMG).
Step 3
Press the Up arrow until Customer Support is highlighted,
then click the green OK button, or the Right arrow.
Links to verizon.com
External Links
For more information, visit verizon.com/support
or @ VerizonSupport on Twitter
QG08_How_to_Find_Your_Wi-Fi_Credentials_On_Your_FiOS_TV_Menu.pdf
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Step 4
Verizon QuickGuidesTM page 3 of 5
Highlight Top Support Tools, and press the Right arrow.
Highlight My Wireless Network, and press OK.
Links to verizon.com
External Links
For more information, visit verizon.com/support
or @ VerizonSupport on Twitter
QG08_How_to_Find_Your_Wi-Fi_Credentials_On_Your_FiOS_TV_Menu.pdf
Wait for the system to retrieve your information, and your Wi-Fi network name
and password will appear.
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Verizon QuickGuidesTM page 4 of 5
Your network name is here, labeled ESSID.
Remember that FiOS Wi-Fi passwords are case-sensitive, and need to be
entered exactly as they appear.
Links to verizon.com
External Links
For more information, visit verizon.com/support
or @ VerizonSupport on Twitter
QG08_How_to_Find_Your_Wi-Fi_Credentials_On_Your_FiOS_TV_Menu.pdf
And your password is here, labeled WPA2 Key or WEP Key.
How to Find Your Wi-Fi Credentials On Your FiOS TV Menu
Verizon QuickGuidesTM page 5 of 5
To protect TV access to your Wi-Fi credentials, you can set a Parental PIN in the
area indicated below. Press the Right arrow and then press OK to get started.
Remember, you can always find your wireless information
on the sticker located on the side of your FiOS router.
Links to verizon.com
External Links
For more information, visit verizon.com/support
or @ VerizonSupport on Twitter
QG08_How_to_Find_Your_Wi-Fi_Credentials_On_Your_FiOS_TV_Menu.pdf
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