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User Guide

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VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Access to myTax Portal via https://mytax.iras.gov.sg
Step
No
1
Action
To login to myTax Portal to act on
behalf of your organisation/business,
select “I am logging in for….”
 My Organisation/Business’ Tax Matters
To login to myTax Portal to act on
behalf of client, select “I am logging in
for….”
 My Client’s Tax Matters
2
Click on
п‚· SingPass to login using SingPass
п‚· IRAS PIN to login using IRAS PIN
Note: You must first be duly authorised by your
organisation via EASY before you can log in to
view Tax Clearance correspondence and notices at
myTax Portal. Similarly, you must also be duly
authorised by your client via EASY.
Tax Clearance View Corres n Notices_v2
1
VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Step
No
1
Action
Upon successful login to myTax Portal,
click on Tax Clearance Correspondence
& Notices under the “Messages”
hyperlink to go to Correspondence &
Notices page.
Alternatively, click on the left hand side
menu Tax Clearance => Correspondence
& Notices page.
Please note that the following software
are required to view the correspondence:
- WinZipВ® or other similar programs
- Adobe Acrobat Reader
Tax Clearance View Corres n Notices_v2
2
VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Step
No
Action
2
If you log in for your client’s tax
matters, you have to select and
enter your client’s Tax Reference
Number.
3
Click on Retrieve
Tax Clearance View Corres n Notices_v2
3
VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Step
No
4
Action
Click on the Letters/Notices
hyperlink to go to the
Correspondence/Notices page.
Alternatively, the View
Correspondence/Notices link via
the LHS Menu will bring you
directly to the
Correspondence/Notices page.
4
VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Step
No
5
Action
Click on the category of Letters /
Notices.
You can view correspondence &
notices issued by IRAS.
New - Displays number of unread
correspondence/notices under the
respective categories
Total - Displays total number of
correspondence/notices under the
respective categories
Tax Clearance View Corres n Notices_v2
5
VIEW CORRESPONDENCE AND NOTICES (Tax Clearance)
Step
No
6
Action
Click on the hyperlinks in Subject
column for the letter or notice that you
wish to view.
You may sort the view of the Letters or
Notices by clicking on these headers:
 Unread – separates read from unread
 Date – sort according to chronological
order
 Subject – sort according to
alphabetical order
 Employee ID – sort according to
chronological order
7
Tax Clearance View Corres n Notices_v2
You will see the selected Letter or Notice
in a separate window.
6
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