Work Programme: From Scrutiny to Delivery Sarah Wilkins Associate Director, West London Working Work, Benefits, and Skills: the role of Local Government Wednesday 19th January 2011 вЂў Overview вЂў West London Working: Products and Partnerships вЂў Effective influencing: Lessons Learnt вЂў West London and the Work Programme вЂў West London Asks of Prime Contractors вЂў What is the Employability Performance Rating? вЂў Benchmarking using the Employability Performance Rating Our Vision To transform the coherence and effectiveness of the existing structure of skills and employment services in West London to deliver a sustainable increase in the number of residents in employment and a reduction in child poverty. Overview вЂў 6 West London Boroughs вЂў 120,000 people claiming out of work benefits in West London вЂў Annual cost of worklessness in West London is ВЈ1.02bn вЂў ВЈ60m approx annual spend in West London to support residents back to work вЂў Did not receive any Working Neighbourhood Fund in the last allocation вЂў Varied economic regeneration capacity across the 6 Boroughs вЂў Forecast that, from Summer 11, six prime contractors will deliver 95% of worklessness services in West London Products вЂў London wide implementation of the West London Working developed Employability Performance Rating system that benchmarks the achievements of skills and employment providers вЂў 20,000 hits on the West London Directory of Employment Services in last 18 months вЂў Our Provider Confederation has more than doubled its membership to 700 members, with 207 attending events in 09/10 вЂў We have matched 14 West London businesses with 20 West London Employment and Skills Providers to pilot a Business Partner mentoring and coaching scheme across West London Partnerships Influencing national and regional investment in employment and skills in West London вЂў Inputting into specifications, commenting on bids and provider delivery вЂў Proactively working with the provider supply chain through our WLW Confederation вЂ“ Commented on specifications and bids for approx. ВЈ40m annual DWP investment in West London вЂ“ Joined the London ESF Programme 2007-13 Regional Committee in Autumn 2009 to influence the use of approximately ВЈ20m annual ESF investment in West London вЂ“ WLW is attending DWP Provider Engagement Meetings Effective influencing - lessons learnt вЂў вЂў вЂў вЂў вЂў вЂў вЂў вЂў Need long term relationship with policy makers Pre specification / вЂ�official consultationвЂ™ input essential Need for a sound evidence base вЂ“ what are you wanting to achieve and why? Bid assessment less important than input into ITT questions To influence bids you need to score as well as comment Communication and dissemination is essential вЂ“ both up and down the supply chain and from LA to funders Need a facilitated introduction to Prime Contractors from their funder Ongoing task and finish relationship with prime contractors will increase effectiveness Work Programme Contract Package Area вЂў West London CPA is 16 boroughs and covers both North & West JCP districts West London and the Work Programme What we arenвЂ™t doing: вЂў Bidding to delivery elements of the work programme What have we done? вЂў Confederation Events to support smaller providers develop their offer to Prime Contractors вЂў Developed вЂ�West London AsksвЂ™ of Prime Contractors, and guidance to JCP/DWP scorers that links these to the ItT вЂў Held October вЂ�Meet the PrimeвЂ™ Event вЂў Established Work Programme Page on www.westlondonworking.org.uk вЂў Arranged 1:1s with all 15 approved DWP Employment Related Services Framework providers вЂў Held Local Authority/Prime Contractor Round Table West London Asks of Primes вЂў We would like Prime Contractors to take the strategic lead in ensuring that West LondonвЂ™s employment and skills services are coherent and effective and support more residents into sustained work. вЂў We want Prime Contractors operating in West London to talk to each other and provide a coordinated service to local employers and residents. вЂў We want Prime Contractors to use and build on West London Working products. West London Asks of Primes We want Prime Contractors to work closely with Local Authorities to: вЂў Ensure that employability support reaches all local residents especially hard to reach deprived communities by: вЂ“ Delivering services from localised outreach points in boroughs вЂў Integrate Employability Services with Council front line services вЂў Develop the ability to adopt a resident case-work approach between Councils, other local agencies and prime contractors вЂ“ e.g. housing, revenues and benefits, children and families and community safety вЂў Provide bespoke employer led training to maximise job opportunities from major West London regeneration developments вЂў Provide regular performance updates Local Authority Offer to Primes West London Local Authorities will: вЂў Share intelligence on key regeneration areas in borough вЂў Share/advise on specialist local provision in borough вЂў Broker access to employment opportunities within key regeneration sites вЂў Broker access to council and/or Local Strategic Partnership member organisations Requests of Jobcentre Plus вЂў For an opportunity to make DWP bid scorers and JCP bid commentators aware of the West London Asks вЂў Copies of successful bids (both framework and Work Programme) вЂў That progress towards meeting the West London Asks (or adhering to the ways of working) is a standing item in PEMs / DWP Contract Mgt meetings Employability Performance Rating What is the rating? вЂў вЂў вЂў вЂў вЂў вЂў Annual Performance Rating Transparently benchmarks achievements of providers Appropriate for use with a wide range of skills and employment grants Can be used by funders, by prime contractors, and subcontractors Developed on the principle that will make best use of existing data All ratings to be made public Who is using the rating? вЂў вЂў вЂў вЂў London Development Agency London Councils ESF programme National Offenders Management Service London Skills and Employment Board requests that work programme providers publish annual supply chain ratings Employability Performance Rating Key Performance area (KPA) Weighting Indicators Weighting of indicator within KPA Contract Performance 60% Delivery against grant targets 48% Delivery against grant diversity targets 12% Conversion Factor 12% Self assessment of quality 9% Client satisfaction 9% Contract compliance and contractor pro-activity in delivery 10% Quality Contract Compliance 30% 10% Benchmarking supply chain performance вЂў North London Sustained Employment Programme six month stock-take 90 80 70 Customer Satisfaction Self Assessment Conversion 60 Diversity 6 mnth delivery 50 40 30 20 10 0 LB HARINGEY (Prime) LB Waltham Forest NHS Haringey North London Provider Consoritum 5E Ltd LB Enfield Positive Employment Train to Job Employment Action Netw ork Maximum LB Islington LB Barking & Dagenham St Giles Trust Paddington Development Trust LB Harrow LB Haringey South London Business Rathbone LB Hillingdon LB Bexley City Gateway London Probation Trust Number of stars Converting Points to Stars Results of London Development Agency six month ratings stock-take Employability Performance Rating of Lead Grant Holders 4 3 2 1 0 Further information вЂў London Skills and Employment Observatory Employability Performance Rating Page http://lseo.org.uk/content/1248 вЂў West London Working http://www.westlondonworking.org.uk/index.php?miid=1668 вЂў Workshop for DWP ERSS Framework Providers: 25 February 2011 Questions?