close

Вход

Забыли?

вход по аккаунту

?

THE MIND IN TALK: The Processes of Cognition and Emotion

код для вставкиСкачать
3112: COMMUNICATION IN
ORGANIZATIONS
THE MIND IN TALK:
The Processes of Emotion
Lecture 3c
THE EMOTIONAL INFERENCE LADDER
Perception, Cognition, Emotion
The Perception Process
SELECT
ORGANIZE
INTERPRET
SOMETIMES WE SKIP A STEP
YOU PERCEIVE IT
SELECT
ORGANIZE
INTERPRET
THE AMYGDALA HIJACK
EMOTIONAL EXPRESSION AND
EMOTIONAL BEHAVIOURS
п‚Ґ
п‚Ґ
п‚Ґ
п‚Ґ
п‚Ґ
EMOTIONS: FEELINGS YOU HAVE
EMOTIONAL EXPRESSION:
WAY YOU CHOSE TO COMMUNICATE
EMOTIONAL BEHAVIOUR:
WAY YOU ACT ON THE BASIS OF EMOTIONS
COMMUNICATING EMOTIONS
THROUGH BODY LANGUAGE
п‚Ґ
THEORISTS DO NOT AGREE ON WHETHER WE
CAN CHOOSE THE EMOTIONS WE FEEL
пЂ­
п‚Ґ
NOTICE WE MOSTLY SAID THEY COME OUT OF THE
NON-THINKING BRAIN
BUT WE ARE IN CONTROL OF THE WAY WE
EXPRESS EMOTIONS THAT IS, WE CAN GET
THE NEOCORTEX INVOLVED AND SLOW THE
PROCESS DOWN
REQUIRES EMOTIONAL
INTELLIGENCE
EMOTIONAL INTELLIGENCE
п‚Ґ EMOTIONAL SELF-AWARENESS
 EMPATHY: AWARENESS OF OTHERS’ EMOTIONS
п‚Ґ EMOTIONAL SELF-REGULATION
• INNER TALK ABOUT OUR OWN EMOTIONS
• SELF-SOOTHING
п‚Ґ SELF-MANAGED TALK
• STAYING DOWN YOUR INFERENCE LADER
• SPEAKING CALMLY
EFFECTIVE EXPRESSION OF
EMOTIONS
ACCURATE DESCRIPTION
п‚Ґ IDENTIFY REASONS FOR YOUR
FEELINGS
п‚Ґ ANCHOR IN THE PRESENT
п‚Ґ AVOID ALLNESS STATEMENTS
п‚Ґ OWN YOUR FEELINGS
 USE “I”-MESSAGES, NOT “YOU”MESSAGES
п‚Ґ SAY WHAT YOU WANT LISTENER
TO DO
п‚Ґ
Документ
Категория
Презентации
Просмотров
25
Размер файла
484 Кб
Теги
1/--страниц
Пожаловаться на содержимое документа